- What happens if I disconnect my device from my user account on Job Bank?
When you decide to disconnect a device from your user account on Job Bank, all your alerts, favourites and recent searches will be erased from the app. This includes any data you saved on the app before connecting it to your user account.
- What is the Job Bank mobile app?
The Job Bank mobile app is designed to help you search efficiently for jobs advertised on Job Bank while you’re on the go. You can search through thousands of jobs available across Canada and customize your search by applying filters that specify what you are looking for.
Also, its easy-to-use features can ...
- What are the differences between the Job Bank mobile app and the Job Bank website?
Job Bank’s website is created to help Canadians find work and plan their careers, and to make it easier for employers to recruit and hire. Therefore, Job Bank’s website offers efficient and convenient features for job seekers and employers, as well as helpful and useful information regarding the labour market and ...
- How can I connect a device to my Job Bank user account?
You can connect a device to your user account on Job Bank. This will allow you to have access to all of your alerts and favourites in one place whether you are using Job Bank’s website or the Job Bank mobile app.
To connect a device to your user account, follow these ...
- How can I disconnect my device from my Job Bank user account?
You can disconnect your device from your user account on Job Bank at any time. To do so:
Go to Job Bank for Job Seekers and log in to your user account.
Click on your name at the top right corner of your Dashboard.
Select "My user account" from the list.
Click on the "Connect ...
- What happens after I connect a device to my user account on Job Bank?
You have the option of connecting your device to your Job Bank user account to synchronize some features that exist on both the mobile app and Job Bank’s website. Here’s what will be synced between your account and the app if you connect your device:
Job Alerts: You can create alerts from ...
- Once I apply to a job posting directly on Job Bank, how quickly will the employer be able to see my resume?
When you apply to job postings directly through Job Bank, your resume is instantly available to employers. However, while your resume is available right away, employers will only be notified by email once a day, of newly submitted resumes.
- Can employers have access to my personal information when I apply directly through Job Bank?
When you submit your application, employers can only have access to the information that is included in your resume. This means that you can decide what type of information you want to share with employers by keeping your resume up-to-date.
The personal information you used to create your job seeker account ...
- What is "Direct apply" and how do I submit my application using this feature on Job Bank?
"Direct apply" is a feature that lets you submit your application directly on Job Bank, on job postings where the option is available as an application method. You can choose to send your own uploaded resume or one created with the Resume Builder.
In order to use the "Direct apply" functionality on Job ...
- Can employers contact me directly on Job Bank when I use “Direct apply”?
No. If employers want to get in touch with you, they will contact you based on the contact information you included in your resume.
Tip: Make sure your contact details written on your resume are current, and reflect the ones you want to use.
- Can I submit my application to every job posting directly through Job Bank?
No. You can only submit a direct application on job postings where the option is available.
Open the job posting that interests you and click on "Show how to apply". If the option, "By applying directly on Job Bank (Direct apply)" is available, you can submit your application on Job Bank, from your ...
- How can I apply to a job posting?
To apply for a job, you must send your resume to the employer by using the application method found on the job posting. Click on the button "Show how to apply", located at the bottom of the job posting and follow the instructions.
Employers can choose the application methods that suit them ...
- Where can I see the resumes I submitted directly through Job Bank?
You can see the number of resumes you submitted within the last 7 days under the section "Jobs applied" on your Dashboard, when you sign in to your Plus account.
Once a resume is viewed by an employer, you can see a green "Resume viewed by employer" flag at the top of the ...
- Can I withdraw my application once I’ve applied directly through Job Bank?
Yes. You can withdraw your resume within 24 hours following the time your resume was shared.
To do so:
Go to Job Bank for Job Seekers and log in to your account.
Click on "View all shared resumes" from your dashboard.
Click on "Withdraw your application" located at the right of the job for which ...
- Do employers have access to my job seeker profile information when I apply directly through Job Bank?
No. Applying directly through Job Bank is an additional method of application that Job Bank implemented to make it easier for job seekers to apply.
Your profile information is not available to employers when you apply directly through Job Bank. The employer only has access to the resume you submitted.
Keep in mind that ...
- How do I find green jobs on Job Bank?
On Job Bank, a green job is a position that contributes to protect or restore the environment. Employers can specify on their job posting why they consider the position a green job.
For example, it might require specialized environmental skills or knowledge, it could involve duties and responsibilities that lead to positive ...
- Why do I see jobs from other websites on Job Bank?
Job postings found on Job Bank are not only posted by registered Job Bank employers. They also come from external partners. Job Bank has agreements with other job boards to share their advertisements. These partnerships benefit job seekers by increasing the number and variety of job postings available on Job Bank.
- Why does a job advertised on Job Bank have a different title than on an employer's website?
Job Bank only uses job titles that are found on the National Occupational Classification (NOC). This means that an employer posting on Job Bank has to choose the best match within the titles corresponding to the NOC code selected. He does not have the option to modify the title.
If an ...
- How can I report a problem with a job posting?
You can use the "Report a problem with this job posting" button located at the bottom of every job posting. Messages sent through this link allow Job Bank to locate and review the job posting in order to take the appropriate actions.
You can also report a problem with a job posting ...
- What is an on the road job?
When a job posting features "On the road job", it means that the work location will frequently change. It also indicates that the employee will have to travel regularly or constantly to different workplaces. The travelling frequency can vary depending on the job and the employer’s requirements. If you want to ...
- What is a virtual job?
A virtual job refers to a job where there is no physical work location and where all work must be completed remotely. On Job Bank, virtual jobs are advertised across Canada since the location is not considered as restrictive – the employees can complete the work from their location of choice. ...
- How do I keep track of my job search?
By creating a Standard or a Plus Account, you’ll be able to easily track your job search activities that can be used as proof of your job search efforts.
View your ongoing job search activities from your dashboard
Favourite jobs you may apply to (including Canada Summer Jobs)
Create job alerts to get ...
- How do I find apprentice jobs on Job Bank?
On Job Bank, an apprentice job is a type of job posting for persons who are enrolled in a post-secondary training program that combines on-the-job training and periods of technical training.
This type of job posting includes an "Apprentice job" flag to help you differentiate it in your search results. You can ...
- How can I report a problem with an employer?
If you want to file a formal complaint against an employer, contact the department in charge of employment standards in the province or territory where you work.
Here are the provincial and territorial departments responsible for enforcing employment standards:
Newfoundland and Labrador
Prince Edward Island
To report a problem with an ...
- How can I find jobs on Job Bank?
Job seekers can browse through thousands of job postings currently advertised on Job Bank’s website and mobile app (only available in Canada). Job Bank’s services are free. You can take full advantage of a variety of tools and features offered to help you with your job search.
You can search for jobs by ...
- How do I find student jobs on Job Bank?
On Job Bank, a "student job" is a type of job posting for persons who are enrolled in an education program.
This type of job posting includes a "Student job" flag to help you differentiate it in your search results. You can easily find these job postings by using the "Student jobs" filter or by ...
- How can I narrow down my job search?
You can narrow down your job search by using the "Advanced search" tool. On this page, you can enter a job title, an employer name and a location, select filters that interest you, and view the results.
On the "Search" page, refine your job search results by selecting filters from the left hand ...
- Why do my search results include job postings out of my area?
You always have the option to search jobs by selecting a specific location on Job Bank. You can also filter the results by adjusting the distance from your selected city. However, even when restricting your search to a specific area, you can still see jobs listed as virtual that come from ...
- What does it mean when a job posting shows “Remote work available”?
If a job posting on Job Bank indicates “Remote work available”, it means that telework is possible. Therefore, the work can be completed either remotely or at the physical work location.
If there is no specification on the job posting indicating that remote work is available or that it is a virtual ...
- How do I sign up for Job Match?
To use Job Match, you need to create a Plus account and complete your job seeker profile.
First, create your user account:
Go to Job Bank for Job Seekers and click on "Sign up now!".
Select the Plus Account in order to have access to Job Match.
- I'm looking for a job. What is Job Match?
Job Match is a service that matches you with advertised job postings created on Job Bank by verified employers.
When you sign up for Job Match, your work experience, skills, education and credentials are matched to job postings requiring similar criteria. Employers can access your profile and invite you to apply for the ...
- I am not satisfied with my Job Match results. How can I improve my matches?
The best way to improve your Job Match results is to change your matching mode. To do so, log into your account and go under “Profile settings” on your dashboard, then, click on “Modify”.
Select “Use default mode” if you would like to receive more job matches from a wide variety of ...
- I'm seeing job postings that match my experience and skills, but I'm not being matched to them. Why?
There are a few reasons why you might not be matched to job postings that match your experience and skills:
You have not included your experience, skills, education or credentials in your profile. Make sure to keep the information up to date to ensure that Job Match shows you proper matches.
The job ...
- How do I unsubscribe from Job Match?
If you want to opt out of being matched with job postings, you can deactivate your Job Match profile by following these steps:
Sign into Job Bank for Job Seekers.
Click on your name located at the top right corner of your Dashboard, then on "Match".
Click on "Profile settings" from the left side ...
- How do I complete my job seeker profile?
When you sign up for Job Match, you must complete and activate your job seeker profile to be matched to jobs based on your professional background and career goals. To do so, follow these steps:
Sign in to your job seeker Plus account.
On your Dashboard, go to the "Matches" section and click ...
- I am having a hard time completing my job seeker profile. What should I do?
If you are unable to find a specific job title, education program or credential while making your job seeker profile, use Job Match’s built-in search checklist. Here are a few tips to help:
If you can’t find a job title when adding your work experience:
Click on "Cannot find a job title? Browse the list" ...
- What is Job Alerts?
Job Alerts is a free service that notifies you by email when new jobs matching your interests are posted on Job Bank. Each Job Alerts email includes a list of job postings that match the search criteria you selected when you initially set up your subscription.
For example, you can enter a job ...
- How can I subscribe to Job Alerts?
To subscribe to Job Alerts:
Go to Job search.
Enter a job title and a location that interests you. Click on the search icon.
Customize your job criteria by selecting filters on the left hand side of the search results.
Click on "Create alert" at the top right corner of the search results.
Enter the email ...
- I’m not receiving a lot of job alerts. What can I do?
If you are not receiving a lot of Job Alerts emails:
Try widening your search area (Prince Edward Island instead of Charlottetown).
Change a keyword (enter "administrative assistant" instead of "secretary").
Use a generic job title (enter "engineer" instead of "mechanical design engineer").
Be aware that you will not receive any Job Alerts email if ...
- How can I unsubscribe from Job Alerts?
You can unsubscribe from Job Alerts at any time by clicking on the "Unsubscribe" button located at the bottom of your Job Alerts emails.
You can also cancel your subscription to Job Alerts from your user account by following these steps:
Go to Job Bank for job seekers.
Enter the email address you used ...
- What is the difference between Job Alerts and Job Match?
Job Alerts and Job Match are two distinct services that both assist you in finding jobs.
Job Alerts is a free job search tool that allows you to search for jobs by job title and location. The alerts sent to you are based on your job search criteria, which you can modify ...
- Why have I been subscribed to Job Alerts by Job Bank?
You might have been subscribed to Job Alerts by Job Bank to help you look for work if you recently completed an application for Employment Insurance.
Job Alerts is a free email service notification alerting you daily or weekly of new job postings that might interest you. Results are based on your ...
- Can I modify my Job Alerts?
You can modify the criteria of an existing alert. This will create a second alert with the new criteria you selected, but the original alert will remain active unless you choose to deactivate or delete it.
You can modify and manage your alerts on the "Your active alerts" page. You can access ...
- How can I deactivate a job alert?
You can deactivate a job alert at any time on the "Your active alerts" page. You can access it from your Job Alerts emails or your job seeker dashboard.
From your Job Alerts emails: Click on "Manage my alerts" at the bottom of the email.
Enter the email address you used to subscribe ...
- How can I delete a job alert?
You can delete a job alert at any time on the "Your active alerts" page. You can access it from your Job Alerts emails or your job seeker dashboard.
From your Job Alerts emails: Click on "Manage my alerts" at the bottom of the email.
Enter the email address you used to subscribe ...
- I need help with my Express Entry profile number and job seeker validation code. What should I do?
Here's what you can do if you are receiving an error message when entering your Express Entry profile number or job seeker validation code on Job Bank:
Make sure that you are using your own Express Entry number and validation code. These numbers are unique to each individual and cannot be shared between ...
- I live outside of Canada and want to work in Canada. Where can I get information on this process?
If you are not a Canadian citizen or permanent resident, an employment authorization may be required before you begin work or continue working in Canada.
To learn more about the requirements, you should visit Immigration, Refugees, and Citizenship Canada (IRCC). This federal department is responsible for all information and applications regarding visas ...
- I don't have a Social Insurance Number (SIN) or my SIN begins with a 9. What should I do?
The Social Insurance Number (SIN) is a nine-digit number that you need in order to work in Canada. You also need a SIN to access federal government programs and benefits, such as Job Bank. The SIN indicates that you are a Canadian citizen or permanent resident and are eligible to work ...
- How do I update my Express Entry information on Job Bank?
Express Entry credentials expire after one year, so you will need to update your Express Entry profile on Job Bank once you receive your new Express Entry credentials from Immigration, Refugees, and Citizenship Canada (IRCC).
To update your Express Entry profile number and job seeker validation code on Job Bank, follow these steps:
Log into ...
- I’m a foreign job seeker. Can I apply to job postings advertised on Job Bank?
As a foreign job seeker, if you do not have a valid Canadian work permit, you can only apply for jobs advertised by Canadian employers who are open to recruiting international candidates or temporary foreign workers. If you apply for any other type of job on Job Bank, the employer will ...