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customer service agent Verified
Posted on April 11, 2024 by Employer details Bow Valley Regional Transit Services Commission
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Various locations. Transportation. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Issue receipts and other forms. Perform general office duties. Receive and log complaints. Receive payments. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. Security and safety: Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: Experience an asset. Other benefits: Other benefits. Subsidised public transportation. Wellness program.- LocationBanff, AB
- Salary$22.00HOUR hourly / 40 hours per week
- Terms of employment Seasonal employmentFull time
- Day, Evening, Weekend, Early Morning, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 10 vacancies
- Verified
- Source Job Bank #2875850
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Work setting
- Various locations
- Transportation
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Receive payments
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
Additional information
Security and safety
- Criminal record check
- Reference required
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
Benefits
Other benefits
- Other benefits
- Subsidised public transportation
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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