Overview
Languages
Bilingual
Education
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College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
2 years to less than 3 years
Responsibilities
Tasks
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Explain the type and cost of services offered
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Issue receipts and other forms
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Maintain records and statistics
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Receive payments
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Explain procedures, risks and benefits to clients
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Answer clients' inquiries and provide information
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Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
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Internet
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MS Windows
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Adobe Photoshop
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Social Media
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Spreadsheet
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Google Drive
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Protractor
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Electronic mail
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.NET
Additional information
Security and safety
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Basic security clearance
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Driving record check (abstract)
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Reference required
Transportation/travel information
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Valid driver's licence
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Public transportation is available
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Work under pressure
Personal suitability
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Punctuality
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
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Ability to multitask
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Dependability
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Honesty
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Quick learner
Benefits
Other benefits
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Free parking available
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Learning/training paid by employer
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.