Loading, please wait...

emergency services dispatcher

Title posted on CareerBeacon - Healthcare Security Operations Center Dispatcher - Full-Time - KGH

Posted on April 26, 2025 by Employer details Paladin Security

Job details

Position: Healthcare Security Operations Center Dispatcher - Full-Time - KGH Site: Kingston General Hospital- 76 Stuart StOvertime Method: Overtime is Averaging Agreement (AA) after 88 hours Hours: | Continental- 0800-2000/2000-0800 Payrate: | $29.77/hourly Internal posting date: March 26, 2025Internal closing date: April 2, 2025External closing date: May 1, 2025Benefits of joining Paladin: Opportunities for advancement and growth Unionized benefits (including Education Allowance & Pension Plan) Free Uniforms Security license reimbursement Dry cleaning & hemming/tailoring allowance Paid vacation & sick days Additional perks! Job Responsibilities: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control, and CCTV. You will help track and deploy security staff and handle various dispatch duties including incident call taking. Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Maintain control of access to and from the property and affiliated Hospitals Log details of radio transmission, telephone calls, and verbal instructions Direct backup support as necessary Inform management of major incidents Maintain the Camera Surveillance System Answer all incoming security telephone lines including the complex emergency telephone line. Ensure that security operations occur consistent with policy and procedures Perform other duties as assigned Job Requirements: Ability to demonstrate a high degree of professionalism Previous security experience is considered an asset Experience in healthcare is considered an asset Strong command and fluency in the English language both written and verbal Must be able to work in a fast-paced dynamic environment Must be able to handle stress and pressure and make a sound decision under duress Must demonstrate high attention to detail / observational awareness Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team Provide First Aid and CPR Level C + AED certification Ability to be clean shaven to pass an N95 Mask Fit Test Proof of COVID-19 Vaccine (minimum double vaccination) How to get hired in healthcareImmunization FormsA copy of your immunization records (Measles, Mumps, Rubella [MMR], Varicella, and TB Skin Tests - Step 1 & 2) Completed immunization for Measles, Mumps, and Rubella are required at the time of hire. Applicants who are not immunized or are otherwise unable to provide their MMR immunity at the time of hire will not be deemed eligible for the position. Ability to clear a Vulnerable Sector Check (during onboarding) Must be able to commit to full-time availability for no less than 6 months English proficiency (oral & written) is required Bilingualism (English/French) is considered an asset 6+ months of customer service experience is considered an asset #IND26Other InformationPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an ac