barista

Posted on April 27, 2025 by Employer details MATCHA MATCHA

Job details

MATCHA MATCHA is an innovative cafe with our first location located Downtown Toronto, primarily serving and specializing in everything matcha. We are hiring experienced baristas for MATCHA MATCHA?s newest Markham location. Our matcha is specially curated and shipped from farms in Japan offering a palatable yet true flavour experience for matcha enthusiasts and beginners alike. Beyond our product, we aim to offer the best customer service experience possible to keep customers satisfied from the moment they walk in. If you enjoy working in an organized, fast-paced, team-oriented environment, and have a passion in providing exceptional customer service, we would love to hear from you! As a barista, you will be expected to provide excellent customer service along with: * Greeting customers, answering questions, and making recommendations either on phone or in person. * Multitask drink preparation, customer service, floor maintenance, and operate POS. * Complete routine cleaning + maintenance. * Various duties required for day-to-day operations. Ideal candidates we look for will have either full-time/ part-time availability across 4-5 days a week, particularly for mornings-to-afternoons, and will be available/ flexible to work weekends and/or holidays. Responsibilities and Duties * Craft beverages, prepare ingredients, and package food for customers * Maintain store standards in drink quality and customer experience * Provide a friendly and hospitable experience for customers * Maintain inventory by replenishing stock as necessary from storage spaces * Maintain safe and healthy work environments by following WHMIS + Public Health standards and protocol * Maintain a consistently clean and organized sales floor + stockroom * Follow regularly scheduled cleaning + maintenance for store and equipment Requirements * Previous experience working in Food & Beverage industry (ideal >1 year working in Food & Beverage and/or Retail) * Food Handler Certificate * Workplace Hazardous Materials Information System Certificate * Excellent customer service skills * Strong math skills for cash handling and basic calculations * Able to work well under pressure/in fast-paced environments * Able to work standing for long periods * Occasionally required to lift up to 25kg and carry items * Able to work variable hours including early mornings, afternoons, weekends, and/or Statutory holidays * Attend paid training and on-boarding sessions before commencement of employment * For Part-time positions ? must be able to work for at least 15 hours per week (please do not apply if you cannot work for at least 15hr/week). * For Full-time positions ? must be able to work 30+ hours per week. * Looking for Long Term fulfillment, not a seasonal/summer position. Job Types: Full-time, Part-time, Permanent Pay: From $17.20 per hour Additional pay: * Tips Benefits: * Company events * Flexible schedule * Store discount Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday * Morning shift * Weekends as needed Ability to commute/relocate: * Markham, ON: reliably commute or plan to relocate before starting work (preferred) Application question(s): * Your favourite beverage and best way to have it prepared. What is your availability? Experience: * Customer service: 2 years (required) * Food handling: 2 years (required) Licence/Certification: * Food Handler Certification (required) Work Location: In person