Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Associations and non profit organizations
Responsibilities
Tasks
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Assist with staff consultation and grievance procedures
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Coordinate the flow of information within the team
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Direct and control daily operations
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Direct staff
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Evaluate daily operations
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Motivate staff
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Open and distribute mail and other materials
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Plan and control budget and expenditures
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Plan and organize daily operations
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Supervise other workers
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Train staff
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Establish and implement policies and procedures
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Record and prepare minutes of meetings, seminars and conferences
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Oversee the classification and rating of occupations
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Plan, develop and implement recruitment strategies
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Schedule and confirm appointments
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Manage contracts
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Manage training and development strategies
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Answer telephone and relay telephone calls and messages
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Oversee the analysis of employee data and information
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Answer electronic enquiries
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Oversee development of communication strategies
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Compile data, statistics and other information
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Oversee the preparation of reports
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Advise senior management
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Respond to employee questions and complaints
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Order office supplies and maintain inventory
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Negotiate collective agreements on behalf of employers or workers
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Organize staff consultation and grievance procedures
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Arrange travel, related itineraries and make reservations
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Greet people and direct them to contacts or service areas
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Set up and maintain manual and computerized information filing systems
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Type and proofread correspondence, forms and other documents
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Conduct research
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Perform data entry
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Provide customer service
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Work with the marketing department to understand and communicate marketing messages to the field
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Maintain and manage digital database
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Coaching
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Perform basic bookkeeping tasks
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Consult with clients after sale to provide ongoing support
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Conduct performance reviews
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Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
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Supervise office and volunteer staff
Supervision
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Staff in various areas of responsibility
Experience and specialization
Computer and technology knowledge
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Google Docs
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MS Excel
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MS Outlook
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MS PowerPoint
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MS Windows
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MS Word
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Adobe Photoshop
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Social Media
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MS Office
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Adobe Acrobat Reader
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Google Drive
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LinkedIn
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Electronic mail
Technical terminology
Area of specialization
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Correspondence
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Reports and records
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Invoices
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Charts, tables, graphs and diagrams
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Business process management
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Accounting
Additional information
Security and safety
Transportation/travel information
Work conditions and physical capabilities
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Ability to work independently
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Attention to detail
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Repetitive tasks
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Large caseload
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Large workload
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Work with minimal supervision
Personal suitability
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Ability to multitask
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Excellent oral communication
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Excellent written communication
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Flexibility
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Judgement
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Organized
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Team player
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Accurate
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Client focus
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Reliability
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Time management
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Adaptability
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Accountability
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Due diligence
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Quick learner
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.