JOB OVERVIEW
* If creating satisfaction and pleasant experiences for your customers is at the centre of everything you do, then join Schreiber Pharmacy, a new community-oriented store, to help deliver pharmacy, health and convenience services to residents of Schreiber and surrounding communities.
DUTIES AND RESPONSIBILITIES:
* Greet customers in a friendly manner and answer their questions regarding merchandise, price, and promotions.
* Answer phone calls and attend to customer requests and inquiries.
* Provide excellent, prompt and pleasant service to customers or patients.
* Assist the pharmacist by preparing and dispensing medications.
* Enter prescription information into the Kroll computer system and bill the payers e.g., Ontario Drug Benefits and insurance companies.
* Monitor and maintain inventory and order supplies as needed.
* Process daily incoming inventory, price them and put them away on the shelves.
* Follow all safety and quality assurance procedures and guidelines.
* Collaborate with coworkers and healthcare professionals to ensure best outcomes for customers or patients.
* Ensure store conditions are consistently upheld to company standards
* Complete sales by accepting cash, credit cards, or debit payment while ensuring the accuracy of transactions
* Work with store management to devise ways to maximize store sales
* Carry out other appropriate functions as needed for the efficient and effective operation of the store.
SKILLS
This position requires:
* Personable approach when interacting with all customers.
* Ability to provide exceptional customer service.
* Excellent communication, listening and empathy skills.
* Good telephone etiquette.
* Problem-solving attitude and attention to detail.
* Team spirit and tendency to collaborate with coworkers.
* Ability to keep the work areas clean and organized.
* Ability to use KROLL Pharmacy System or willingness to learn the System.
QUALIFICATIONS
*Experience*:
* At least 2 years of Pharmacy Assistant or customer service experience in a Canadian pharmacy or retail environment.
*Education*:
* Minimum of Secondary (High) School Graduation Certificate (*required*).
BENEFITS:
* *Supplemental pay: *Performance and job tenure bonuses
SHIFT AND SCHEDULE
* 8-Hour shifts
* Monday to Friday
* No weekends
Job Types: Full-time, Part-time, Permanent
Pay: $22.00-$26.00 per hour
Experience:
* Pharmacy Assistant or retail customer service: 1 year (required)
Work Location: In person
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.