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customer support representative - wholesale
Title posted on ZipRecruiter - Remote Customer Support Specialist
Posted on May 09, 2025 by Employer details American Income Life Insurance
Job details
<h3>Job Description</h3><div>Job Description<div><p>AO Globe Life is seeking a dedicated and customer-oriented <strong>Remote Customer Support Specialist</strong> to join our growing team. In this fully remote role, you will be the first point of contact for our clients, ensuring their questions are answered, issues are resolved, and they receive the best possible experience with our products and services.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist customers via email, chat, and phone with inquiries and troubleshooting.</li><li>Educate customers on product features and best practices.</li><li>Maintain accurate and detailed records of customer interactions.</li><li>Work closely with the team to resolve complex issues efficiently.</li><li>Stay informed on industry trends and product updates.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous customer support experience is a plus, but not required.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving abilities and keen attention to detail.</li><li>Self-motivated with the ability to work independently.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive salary with performance-based incentives.</li><li>Flexible work hours - work from anywhere.</li><li>Comprehensive training and professional development opportunities.</li><li>A supportive team environment with access to top industry resources.</li></ul><p><strong>How to Apply:</strong><br />If you love helping people and want to be part of an innovative, customer-focused team, we'd love to hear from you! Please submit your resume along with a brief cover letter outlining your experience and why you'd be a great fit.</p></div></div>- LocationKitchener, ON
- Workplace information On site
- Salary$83,548.14YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source ZipRecruiter #19a26d08
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