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answering service operator
Posted on May 13, 2025 by Employer details Scotia Business Centre Limited
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Private sector. Urban area. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Calculate billing charges. Monitor mobile radio or telephone. Provide emergency services. Provide customer service. Operate dispatch systems. Computer and technology knowledge: Switchboard 25+ lines. Word processing software. Electronic mail. MS Excel. MS Outlook. MS Word. WordPerfect. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Do you currently reside in proximity to the advertised location?. Experience: Will train. Financial benefits: Night shift premium.- LocationBridgewater, NS
- Workplace information On site
- Salary$16.50HOUR hourly / 32 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, On Call, To be determined, Early Morning, Morning
- Starts as soon as possible
- Benefits: Financial benefits
- vacancies 1 vacancy
- In-house position at the agency
- Source Job Bank #3304897
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private sector
- Urban area
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide emergency services
- Provide customer service
- Operate dispatch systems
Experience and specialization
Computer and technology knowledge
- Switchboard 25+ lines
- Word processing software
- Electronic mail
- MS Excel
- MS Outlook
- MS Word
- WordPerfect
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Night shift premium
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-05-27
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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