Loading, please wait...

account manager

Posted on May 01, 2025 by Employer details S.E.E.D.S. Childcare

Job details

*Be the Steady Heart Behind the Scenes ? Supporting Families with Care and Clarity* At S.E.E.D.S., we know that every family?s experience is shaped not just by the smiles they see, but by the care they feel throughout their journey. As our *Account Manager* at the Barrie Head Office, you are a vital behind-the-scenes presence ? bringing both precision and compassion to the systems that support our growing community. If you're someone who leads with calm, clarity, and a love for helping families feel seen and supported, we?d be honored to meet you. *About S.E.E.D.S.:* S.E.E.D.S. Childcare is a not-for-profit organization proudly serving the families of Barrie and surrounding areas. We operate four licensed childcare centers and five school-age programs across Barrie, providing high-quality care for toddlers, preschoolers, and school-aged children. Rooted in connection, belonging, and care, S.E.E.D.S. is more than childcare ? we are a trusted part of each family?s journey. At our Head Office in Barrie, our team supports the daily magic happening at every center and program. *About the Role: Account Manager* At S.E.E.D.S.? Head Office, you will manage parts of the financial and administrative care behind our programs ? while being a friendly, dependable presence for families and our team. You are a bridge between our mission and the day-to-day experiences of the people we serve. *In This Role, You Will:* * Welcome families and visitors to our Head Office with warmth, kindness, and professionalism. * Manage and maintain parent accounts, ensuring billing is accurate, transparent, and timely. * Oversee childcare subsidy processes, working closely with the County of Simcoe to ensure families receive the support they need. * Support family onboarding by entering data and managing the parent account accuracy. * Monitor and process financial transactions, including deposits and payment oversight (direct deposit focus). * Help document and improve simple processes that support efficiency and service. *Success Looks Like:* * Families feel cared for, not just managed ? you are a calm and trusted guide. * Financial records are accurate, current, and aligned with both family and county expectations. * The transition between accounts, subsidies, and systems is seamless and dependable. * You are seen as a core member of the leadership fabric at S.E.E.D.S., bringing trust, clarity, and compassion every day. *The Ideal Candidate:* * Brings professional experience in financial administration, billing, accounts receivable, or client care. * Is certified in Standard First Aid and CPR-Level C (or willing to renew), and helps maintain a JHSC-compliant environment. * Has a warm, grounded presence and communicates with calm and care ? someone who naturally helps others feel at ease. * Thrives in structure and consistency, with a love for getting the details right and following through with care. * Is highly organized, values confidentiality, and handles sensitive information with integrity. * Embraces tools like Microsoft 365 and Parent CRM Management? or is eager to learn and grow. * Believes in teamwork, trust, and continuous learning, and values contributing to a healthy, collaborative workplace. * Is seeking a stable, long-term role where their strengths in connection, process, and care can truly shine. * Loves the idea of working for an organization that places heart at the center of everything. *Essentials for This Role: * * A certificate or diploma in business administration, *or* at least 1?2 years of experience in a child care, non-profit, or family service setting. * Strong customer service skills with the ability to communicate calmly, clearly, and professionally. * Proficiency in Microsoft 365, QuickBooks Online, and comfort using CRM or account management systems. * A process-oriented approach with the ability to complete repetitive, detail-focused administrative work efficiently and accurately. * Clear Criminal Reference Chec