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information technology (IT) support technician
Posted on May 20, 2025 by a third-party for Employer details NSPR IT Services & Solutions
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Manage incidents. Computer and technology knowledge: Information Technology Infrastructure Library (ITIL). Linux. Experience: 3 years to less than 5 years.- Location4101 CHANNING CRESOakville, ONL6H 3R3
- Workplace information On site
- Salary$50,000 to $56,000YEAR annually (To be negotiated) / 30 hours per week
- Terms of employment Permanent employmentFull time
- Overtime
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3310161
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Linux
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-06-21
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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