Requisition ID: 220201 Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture. As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration. Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape! What you will be doing: The Quality Engineering (QE) Performance Lead supports the Manager of Quality Engineering and is responsible for the oversight and coordination of performance testing and engineering center activities within the banking domain. Responsibilities include directly supporting Performance testing and leading performance testers in ensuring consistent testing strategy, design, execution, defect management and resourcing recommendations are executed and delivered in compliance with governing regulations, internal policies and procedures. The QE Performance Lead will report directly to the Manager or Senior Manager, Quality Engineering. Is this role right for you? In this role, you will: Directly support and execute day-to-day performance testing activities within test region and production, working with delivery teams and other areas of IT (enterprise architects, solutions architects, development) to validate performance testing and non-functional requirements Utilize a variety of testing techniques which support the performance and non-functional testing activities, single user profiling, spike, stress, endurance, failover etc Act as key point of contact for the Performance Testing and Engineering Center (PTEC) for delivery teams and other areas of IT in evaluating intake requests and defining initial testing scope as pertaining to Performance across all channels Analyzes, recommend and implement engineering suggestions to improve efficiencies and increase responsiveness of client project requirements, ensure technology is current and up to date with industry standards while maintaining established service levels Coach and provide mentorship to performance team members in areas including performance testing strategy, test automation and non-functional testing approaches, as well as the business domain, while ensuring the PTEC team is compliant with Tangerine test methodologies and industry best practices Oversees the quality of work performed by team members and/or contractors in the planning and execution of performance and non-functional testing Manage and lead testing activities across multiple large-scale enterprise-wide programs/projects for Tangerine that are executed in Waterfall or Agile methodology Assess the risks associated with the development aspects of each solution/project and define a performance testing approach and strategy Risk Management ? document testing risks and provide mitigation and contingency plans from testing standpoint Develop and maintain continuous performance testing within CICD pipelines and support /maintain performance tests and metrics gathering to ensure system stability and trending analysis Collect strategic, technical and operational test metrics across testing and production environments. Analyze current defects and test execution trends and extrapolate data for predictive analysis Ensure all test assets, execution results/analysis, sign and closure reports are captured within JIRA Work with other QE Leads and shared services teams to moni
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