Overview
Languages
Bilingual
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Receive and log complaints
-
Receive credit and employment applications
-
Receive payments
-
Sell merchandise
Experience and specialization
Computer and technology knowledge
-
Database software
-
Internet
-
MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
-
Accounting software
Additional information
Security and safety
-
Criminal record check
-
Driver's validity licence check
-
Driving record check (abstract)
Transportation/travel information
-
Own transportation
-
Valid driver's licence
-
Willing to travel
-
Willing to travel overnight
-
Travel expenses paid by employer
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Overtime required
-
Tight deadlines
-
Work under pressure
-
Repetitive tasks
-
Standing for extended periods
-
Walking
-
20/20 vision
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Vision care benefits
Financial benefits
-
Group insurance benefits
-
Life insurance
-
Pension plan
Other benefits
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.