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service advisor - auto repair

Title posted on CareerBeacon - Service Advisor

Posted on June 03, 2025 by Employer details Steele Auto Group

Job details

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you're a part of something bigger. We're proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"?your passion, your purpose, your potential. Steele Recreation is seeking a Service Advisor to join growing team!As a Service Advisor with Steele Recreation, you will be the primary point of contact for customers seeking maintenance or repairs. Your responsibilities will include greeting customers, assessing issues, providing cost estimates, and coordinating service appointments. If you have strong communication skills, automotive or powersports knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the powersports service industry.Hourly Wage Range: $19.15 ? $22.45 Plus Performance BonusResponsibilities include but are not limited to:Determine service issues by listening to customers' descriptions of symptoms and clarifying descriptions of problemsVerify warranty and service contract coverage by examining records and papers; explaining provisions and exclusionsDevelop estimates by costing materials, supplies, and laborPrepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services requiredMaintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concernsMaintain service records by recording problems and corrective actions plannedUpdate job knowledge by participating in educational opportunities; reading manufacturers' publicationsEnhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsRequirements:Previous experience in a customer service role is considered an asset Strong interpersonal skills: a good listener who can cultivate relationshipsExcellent communication skillsAbility to work in a team-driven environmentGood organization and learning skillsValid driver's license with acceptable driver's abstractWhy You'll Love Steele Auto Group: At Steele Auto Group, you're not just joining a company?you're joining a community. We're all about: ???? A Fun &amp; Supportive Team ? Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on. ???? Flexible Health &amp; Dental Plans ? Six cost-shared options tailored to your lifestyle. ???? Growth Opportunities ? We promote from within and support your professional journey. ???? Employee Discounts ? On vehicle purchases, parts, and service at any of our locations. ???? Retirement Savings Plan ? Employer-matched up to 4% (and up to 5% after 5 years)?because your future matters. ? A fun, fast-paced culture ? No two days are the same. ???? Making a difference ? Through community partnerships and exciting campaigns. Steele Auto Group is more than just a workplace?it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone. Apply now and start driving your career forward?with a team that's got your back! ???? Based in Halifax, NS!???? Learn more about us at www.steeleauto.com We can't wait to meet YOU!