LOCATION:Sydney, NSJOB TYPE:Full-Time & Part-TimePOSITION OVERVIEW:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Are you tech-savvy and enjoy helping others? Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES:Key Responsibilities:
Provide first-level technical support via phone, chat, or email.
Troubleshoot hardware, software, and connectivity
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