¿The Case Manager position is attached to the Field Operations Division with the core mandate of delivering direct services to our Veterans and their families. With more than 1,200 employees across the country, Field Operations has a wealth of knowledge, skills, abilities and strengths in multiple areas thanks to its diverse workforce. The opportunity for movement brings renewal to our workforce and creates a stimulating work environment. We work together to create healthy workplaces by ensuring people feel valued, where employee development, transparency and wellness are fostered.Case management services support Veterans who are facing complex challenges. It is a collaborative process between the client and Case Manager with support from the interdisciplinary teams to identify needs, set goals and create a plan to help clients achieve their highest level of independence, health and well-being.