information technology (IT) support technician
Posted on April 15, 2026 by Employer details Hi-Quality Packaging INC
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Screening questions: Are you authorized to work in Canada?. Experience: 2 years to less than 3 years. Employment terms options: Day. Health benefits: Health care plan. Financial benefits: Commission. Long term benefits: Maternity and parental benefits. Other benefits: Free parking available. On-site daycare available. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Support for youths: Participates in a government or community program or initiative that supports youth employment. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people.- Location Scarborough, ONM1X 1A5
- Work location On site
- Salary$37.00HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3553026
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Benefits
Health benefits
- Health care plan
Financial benefits
- Commission
Long term benefits
- Maternity and parental benefits
Other benefits
- Free parking available
- On-site daycare available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-05-06
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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