user support technician
Posted on April 17, 2026 by Employer details Novagems Inc.
Job details
Education: College/CEGEP. Tasks: Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Manage incidents. Experience: 1 year to less than 2 years.- Location Abbotsford, BCV2T 1X8
- Work location On site
- Salary$31.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #3555518
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-05-01
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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