vice-president - financial, communications and other business services
Title posted on CareerBeacon - Senior Manager & Team Lead, Private Banking - Signature, Prairies
Posted on April 18, 2026 by Employer details Scotiabank
Job details
Requisition ID: 255365 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.PurposeAs a leader of Private Banking, Signature, the incumbent contributes to the Signature Banking's success through leading the delivery of sound advice and administration of the assigned book of business. The incumbent ensures that the team of Signature Bankers delivers exceptional personal service and provides effective overall day-to-day management of banking and lending solutions. In addition, the incumbent is accountable for coaching and employee development, overseeing compliance standards and resource management with the assigned team and liaising with Signature Banking Head Office on updates, enhancements, and training. The Senior Manager is also responsible for the teams' deepening and client primacy goals. As a Senior Manager, the incumbent will work closely with Manager - Business Development and other stakeholders to provide direction to team members in a manner consistent with the overall Signature Banking strategy and customer segmentation strategy. Is this role right for you? In this role you willInspire, lead, and develop a diverse service team by: Developing a full knowledge and understanding of Bank products, services, processes, and policiesMaintaining an acute focus on responding quickly and resourcefully to client requests with professionalism, ensuring first time right approach and acting with a sense of urgencyEmbracing and championing change management initiatives across the team by ensuring clear communication and providing support and coachingCoordinating peer-to-peer support for new employees within your team and across Signature Banking teamsProviding regular coaching, feedback, direction and support to direct reports and peersRecognizing and rewarding success, informing, and supporting individual development plans, and managing non-performancePlanning and leading monthly team skills development sessions while facilitating the sharing of best practices in collaboration with Signature Banking Head OfficeManaging workload and vacation coverage for team to ensure a consistent client experienceResolving issues/negotiating compromises between team membersMonitoring recorded customer concerns and resolving escalated concerns and issuesLead the administration and compliance functions for assigned team, overseeing the implementation and sustainment of bank policies, procedures, and special initiatives to minimize the Bank's exposure to risk by:Ensuring accurate and timely completion of daily and periodic monitoring activities including Automated Control System, Worklist Management Exceptions, Work Hub, Digital Courier, and Accounting Support Package reviewsMaintaining oversight of all team compliance dashboard metrics, ensuring outstanding issues are resolved in a timely mannerEnsuring team stays current on retail lending compliance, regulatory compliance, and custody requirements and changesAdhering to compliance with regulatory activities and guidance over Occupational Health & SafetyMonitoring team's strict adherence to Bank security procedures, including retail lending policies and processes, assigned authorities and limitsEscalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate.Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisionsCreates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.Builds- Location Calgary, AB
- Work location On site
- Salary$51.28 to $153.85HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2216837
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