customer service agent
Posted on April 20, 2026 by Employer details SUNYOG MIGRATION SERVICES LTD
Job details
Education: Bachelor's degree. Work setting: Consulting firm. Tasks: Develop all kinds of events for publicity, fundraising and information purposes. Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Publicize activities, workshops, meetings and other events for fundraising or information purposes. Act as spokesperson for an organization. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Co-ordinate special publicity events and promotions. Conduct public opinion and attitude surveys. Gather, research and prepare communications material. Initiate and maintain contact with the media. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Prepare sports, literary, performance or other contracts. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Write and edit press releases, newsletter and communications materials. Copywrite. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Adobe Experience Manager (AEM). Database software. Internet. MS Excel. MS Outlook. MS Windows. MS Word. Adobe Dreamweaver. Adobe Photoshop. HTML editing software. JavaScript. MS Access. MS PowerPoint. MS Office. MS Project. Social Media. Spreadsheet. Computer programming. Adobe After Effects. Google Drive. LinkedIn. Electronic mail. Information technology. WordPress. Type of experience: Call centre. Area of work experience: Marketing. Area of specialization: Communications. Security and safety: Vulnerable sector check. Reference required. Transportation/travel information: Own transportation. Own vehicle. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you authorized to work in Canada?. Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Experience: 1 year to less than 2 years. Employment terms options: Flexible hours.- Location Prince George, BCV2M 4R1
- Work location On site
- Salary$18.00 to $20.00HOUR hourly (To be negotiated) / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Flexible hours
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3556418
Overview
Languages
Bilingual
Education
- Bachelor's degree
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Consulting firm
Responsibilities
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Publicize activities, workshops, meetings and other events for fundraising or information purposes
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Co-ordinate special publicity events and promotions
- Conduct public opinion and attitude surveys
- Gather, research and prepare communications material
- Initiate and maintain contact with the media
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Prepare sports, literary, performance or other contracts
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Write and edit press releases, newsletter and communications materials
- Copywrite
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Adobe Experience Manager (AEM)
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Adobe Dreamweaver
- Adobe Photoshop
- HTML editing software
- JavaScript
- MS Access
- MS PowerPoint
- MS Office
- MS Project
- Social Media
- Spreadsheet
- Computer programming
- Adobe After Effects
- Google Drive
- Electronic mail
- Information technology
- WordPress
Type of experience
- Call centre
Area of work experience
- Marketing
Area of specialization
- Communications
Additional information
Security and safety
- Vulnerable sector check
- Reference required
Transportation/travel information
- Own transportation
- Own vehicle
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Hand-eye co-ordination
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-05-11
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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