Loading, please wait...

dental receptionist

Posted on April 24, 2026 by Employer details PoCo Dental Group

Job details

*Job Summary Please read in Full* We are seeking a highly motivated and experienced Dental Receptionist ( Part-Time or Full-Time) to join our dynamic dental team. We are a privately owned general practice with three providers and a staff of 18 employees. You will be joining a front end team. Your role will be focused on bookings. This vital role combines exceptional customer service with efficient administrative support, ensuring a smooth patient experience from appointment scheduling to insurance processing. The ideal candidate will be comfortable in a fast paced office, working evenings and weekends. Mandatory shifts ( Wednesday 11:30pam-7pm, and Saturdays 7:30am-4pm) all other days are based on personal preference . We are closed for all long weekends. We have lots of free parking, close to transit, food, shops and restaurants. This position we require a experienced receptionist with at least 1+ yrs working in the field, at time you will be working independently and experience is a must. Due to volume of resumes only qualified applicants will be contacted. This position is hiring asap. Please send resumes and cover letter to manager@pocodental.com Please include your email ( indeed emails will not be responded to) *Duties* * Greet patients warmly and professionally, creating a welcoming environment at the front desk * Manage appointment scheduling using Open Dental software * Verify insurance coverage, benefits, and eligibility * Conduct insurance verification and authorization processes to facilitate patient care and billing * Collect payments, process co-pays, and handle billing inquiries with accuracy and professionalism * Maintain detailed and accurate medical records * Handle multi-line phone systems with excellent phone etiquette; respond promptly to patient inquiries * Facilitate intake procedures for new patients, including data entry and medical history updates *Experience* * Proven experience of 1+ years working as a Dental Receptionist * Familiarity with dental practice management software Open Dental a plus but not required * Strong understanding of insurance verification procedures * Exceptional customer service skills coupled with professional phone etiquette and communication abilities * Bilingual abilities are a plus but not required Job Type: Part-time Pay: $21.48-$32.89 per hour Benefits: * Dental care * Flexible schedule * On-site parking Work Location: In person