assistant manager - retail
Title posted on CareerBeacon - Assistant Store Manager - Back-end Ops
Posted on May 05, 2026 by Employer details Kent Building Supplies
Job details
JOB DESCRIPTIONAt KENT, we believe our success is driven by strong, people?focused leadership and operational excellence. Each retail location operates as a complex, multi?unit business designed to serve a wide range of customer needs. In addition to our core home improvement retail operation, our stores support a strong Pro?focused business and deliver Install Sales solutions, all of which rely heavily on efficient, well?executed back?end operations.As an Assistant Store Manager - Back?End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate operational execution. This includes oversight of the building materials yard, shipping, order picking, inventory integrity, and (where applicable) fleet operations. Your leadership directly impacts customer experience, sales execution, and profitability across the store.This is a hands?on leadership role that requires the ability to manage complexity, balance competing priorities, and collaborate closely with front?end leaders to ensure the entire store operates as one aligned, high?performing business. Success depends on strong people leadership, attention to detail, and the ability to drive results across multiple revenue streams while maintaining high safety and operational standards.This role offers a competitive salary with eligibility for annual bonus incentives.RESPONSIBILITIESAs an Assistant Store Manager - Back?End Operations, you will ensure the foundational systems and teams that support Retail, Pro, and Install Sales operate safely, efficiently, and consistently. Key responsibilities include:Overseeing back?end operations: Lead the building materials yard, shipping, and order?picking functions to support store?wide execution and customer fulfillment.Managing inventory integrity and shrink: Ensure accurate inventory counts, loss prevention practices, and strong controls across back?end areas.Maintaining yard standards and safety: Ensure the yard and back?end workspaces are organized, compliant, and safe for both associates and customers.Driving operational support for sales: Partner with front?end leadership to support lumber, building materials, Pro, and Install Sales execution through accurate product availability and timely fulfillment.Analyzing performance: Review sales, operational, and inventory data to identify opportunities to improve efficiency, service levels, and profitability.Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.Developing and engaging teams: Coach, train, and support associates through regular check?ins, feedback, and development conversations.Using systems effectively: Leverage Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping, and D365 for inventory, sales, and operational tracking.QUALIFICATIONS5+ years experience in retail managementExcellent communication skills, verbal and writtenExceptional customer service skillsAbility to leverage technology for project management, analysis, and solving problems (includingMicrosoft Office Suite)Openness to continuous improvement and responsibility for independent learningFlexible schedule based on retail needsShrink and inventory control21+ years of age due to the forklift training requirement (in-house to be provided), previous forkliftexperience is considered an assetWhat we OfferWellness ProgramEmployee and Family Assistance PlanEmployee DiscountsMedical, Dental, Vision, RRSP Matching, and PTO benefitsGrowth and development opportunities through KENT and the greater J.D. Irving, Limited organizationABOUT USFounded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent- Location Clarenville, NL
- Work location On site
- Salary$20.00 to $77.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Source CareerBeacon #3156672
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