guest services manager
Posted on May 13, 2026 by a licensed third-party for Employer details Blackfalds Motor Inn
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Computer and technology knowledge: MS Word. Quick Books. Central reservation system (CRS). MS Office. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Team player. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Night. Day. Weekend. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition.- Location 5201 Highway AvenueBlackfalds, ABT0M 0J0
- Work location On site
- Salary$39.50HOUR hourly / 30 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Morning, Day, Evening, Night, Weekend
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3575755
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Experience and specialization
Computer and technology knowledge
- MS Word
- Quick Books
- Central reservation system (CRS)
- MS Office
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Personal suitability
- Client focus
- Efficient interpersonal skills
- Flexibility
- Team player
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-08-16
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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