contact centre agent - customer service
Posted on May 14, 2026 by Employer details Blue Ocean
Job details
Education: No degree, certificate or diploma. Work setting: Telecommunications company. Tasks: Answer written and oral inquiries. Answer inquiries and provide information to customers. Receive and log complaints. Answer clients' inquiries and provide information. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Security and safety: Criminal record check. Transportation/travel information: Willing to travel. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Repetitive tasks. Own tools/equipment: Cellular phone. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 7 months to less than 1 year. Employment terms options: Shift. Workplace information: Hybrid. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. Parking available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.).- Location 7051 Bayers Road suite 400Halifax, NSB3L 4V2
- Work location Hybrid
- Salary$19.50HOUR hourly / 30 to 45 hours per week
- Terms of employment Permanent employmentFull time
- Shift
- Starts as early as 2026-06-09
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3576086
Overview
Languages
Bilingual
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
Hybrid
Work must be completed both in person and remotely.
Work setting
- Telecommunications company
Responsibilities
Tasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Receive and log complaints
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Own tools/equipment
- Cellular phone
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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