food service supervisor

Posted on May 18, 2026 by Employer details Dairy Queen

Job details

*Overview* We are seeking a dedicated and experienced Food Service Supervisor to oversee daily operations in a dynamic food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food preparation, and excellent customer service abilities. This role offers an opportunity to manage a team, ensure food safety standards, and deliver exceptional dining experiences. Prior experience in restaurant management, hospitality, or the food industry is highly valued. The Food Service Supervisor will play a key role in maintaining high-quality service and operational efficiency. *Duties* * Supervise and coordinate daily food service operations, ensuring smooth workflow and adherence to company standards * Oversee food preparation and cooking processes, maintaining quality and presentation * Manage POS systems such as Micros POS for order processing and cash handling * Lead, train, and evaluate team members, including interviewing and onboarding new staff * Ensure compliance with food safety regulations and proper food handling procedures * Monitor inventory levels, order supplies, and manage kitchen stock efficiently * Handle customer inquiries and resolve complaints promptly to ensure high customer satisfaction * Maintain cleanliness and sanitation standards in all food preparation and service areas * Assist with restaurant management tasks including scheduling, reporting, and operational planning * Support hospitality efforts by creating a welcoming environment for guests *Skills* * Proven experience in food service, restaurant management, or hospitality industries * Strong leadership skills with prior supervising or team management experience * Knowledge of food preparation techniques, cooking methods, and food safety protocols * Proficiency with POS systems such as Micros POS and cash handling procedures * Excellent customer service skills with the ability to handle guest concerns professionally * Ability to supervise food handling operations while maintaining high standards of hygiene and safety * Experience in interviewing, training staff, and managing restaurant operations * Familiarity with kitchen operations, food industry standards, and restaurant experience * Leadership qualities with the ability to motivate a team in a fast-paced environment * Additional experience such as hotel or barista work is considered a plus but not required Pay: $15.00-$19.00 per hour Benefits: * Discounted or free food * On-site parking * Store discount Work Location: In person