front desk agent
Posted on May 24, 2026 by Employer details Super 8 By Wyndham Revelstoke
Job details
*Job Overview* We are seeking a friendly and professional Front Desk Agent for the *morning shift (7:00 AM ? 3:00 PM)* to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. Multilingual candidates are highly encouraged to apply, as we value diversity in our team. *Responsibilities* * Greet guests upon arrival with a warm and friendly demeanor. * Manage check-in and check-out processes efficiently. * Answer phone calls promptly, demonstrating excellent phone etiquette. * Handle guest inquiries and provide information about hotel services and amenities. * Assist with reservations and modifications using hotel management software. * Address guest concerns or complaints professionally and effectively. * Maintain an organized front desk area, ensuring all materials are stocked and accessible. * Collaborate with other departments to enhance guest experiences. * Perform administrative tasks as needed, including filing and data entry. *Qualifications* * Previous experience in customer service or hospitality is preferred. * Familiarity with front desk operations in a hotel setting is a plus. * Proficient in using phone systems and hotel management software. * Strong communication skills, both verbal and written; bilingual or multilingual abilities are highly desirable. * Excellent problem-solving skills with a focus on guest satisfaction. * Ability to work flexible hours, including weekends and holidays as needed. * A positive attitude and the ability to work well in a team environment. Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry! Job Type: Full-time Pay: $18.25-$19.25 per hour Benefits: * Casual dress * Flexible schedule Work Location: In person- Location Revelstoke, BC
- Work location On site
- Salary$18.25 to $19.25HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #10144208098
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