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warehouse operations manager

Posted on May 26, 2026 by Employer details Pantos Logistics Canada Inc.

Job details

*Company Summary* Pantos Logistics Canada Inc. provides top global logistics solutions to over 1,000 clients in services including Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects. *Job Duties* * Manage daily, weekly, and monthly warehouse operations, monitoring KPIs such as productivity, accuracy, lead time, and service levels. * Lead and mentor a team of supervisors, operators, and administrative staff, ensuring optimal workforce planning, scheduling, and performance. * Ensure strict adherence to safety policies and regulatory compliance, leading incident investigations and preventive actions. * Oversee inventory control, including discrepancy resolution, damage management, and storage optimization. * Serve as the primary point of contact for customer service, KPI reporting, claims handling, and SLA management. * Control operational costs, including labor, equipment, consumables, and vendor expenses, while identifying productivity improvements. * Drive projects such as warehouse relocations, layout redesigns, new customer onboarding, and operational expansions, ensuring timely and efficient execution. *Job Requirements* * Minimum 10 years of experience in warehouse or logistics operations, with at least 3 years in a supervisory or managerial role * Strong knowledge of warehouse operations (receiving, picking, packing, shipping, inventory control) * Hands-on experience with WMS/ERP systems and Microsoft Office * Understanding of warehouse equipment operations (forklifts, pallet jacks, clamp trucks) * Proven leadership and team management skills * Strong analytical, problem-solving, and decision-making abilities * Customer-service oriented, with ability to manage multiple priorities * Flexible to work extended hours, weekends, or holidays as needed Job Types: Full-time, Permanent Pay: $65,000.00-$100,000.00 per year Benefits: * Dental care * Extended health care * Life insurance * Paid time off * RRSP match * Vision care Application question(s): * What are your salary expectations? Experience: * Supervising: 3 years (required) * Warehouse: 10 years (required) Language: * Korean (preferred) Work Location: In person