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account manager

Posted on June 01, 2026 by Employer details APR Beauty Group Inc.

Job details

Role Overview The Account Manager will support product development and turnkey projects from concept through commercialization. This role acts as a key liaison between clients and internal departments, helping coordinate timelines, product development activities, documentation, and project execution. Key Responsibilities * Support the AVP of Product Development in coordinating product development and turnkey projects for assigned client accounts. * Act as a primary point of contact for day-to-day communication with clients regarding product development timelines, sample updates, artwork coordination, production schedules, and launch progress. * Coordinate cross functional communication between R&D, Operations, Purchasing, Quality, and Sales & Marketing teams to support project execution. * Track product development progress, including formula submissions, revisions, stability testing, packaging development, and approval status. * Maintain and update project trackers, timelines, inventory reports, launch schedules, and other project related documentation. * Assist with sourcing and coordinating packaging components, raw materials, and product samples for development and client review purposes. * Support the preparation and organization of product documentation, including specification sheets, submission forms, artwork files, and regulatory documents. * Execute daily operational and sales support functions, including order processing, fulfillment coordination, invoicing support, and tracking shortages or remittances. * Communicate regularly with clients regarding replenishment timelines, product updates, launch activities, and marketing initiatives. * Maintain and update line sheets, pricing lists, order forms, product databases, and internal documentation to ensure accuracy and accessibility. * Identify opportunities to improve workflow efficiency, project coordination, and client experience throughout the product development process. * Support additional product development and project management initiatives as assigned. Required Qualifications * Bachelor's degree in Business Administration, Marketing, Project Management, or a related field * Previous experience as an Account Manager, Project Coordinator, Project Manager, or in a similar client-facing or project coordination role is preferred * Exceptional attention to detail with organizational and problem-solving skills * Proven ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment * Demonstrated ability to collaborate effectively within cross-functional teams and build strong working relationships * Proficiency in CRM systems and Microsoft Office Suite, with advanced skills in Microsoft Excel considered an asset * Excellent written and verbal communication skills, with the ability to communicate professionally with different stakeholders * Strong time management skills and the ability to prioritize competing tasks effectively Nice to Have * Experience in the cosmetics, beauty, or consumer goods industry. * Knowledge of supply chain, packaging, or product development processes. * Ability to communicate in additional languages to support diverse client relationships. Pay: $40,000.00-$62,000.00 per year Benefits: * Company events * Dental care * On-site parking * RRSP match * Vision care Ability to commute/relocate: * Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred) Education: * Bachelor's Degree (preferred) Experience: * Account management: 1 year (preferred) Willingness to travel: * 25% (preferred) Work Location: In person