inbound customer service representative - contact centre
Posted on June 16, 2026 by Employer details Milani Plumbing Heating & Air Conditioning Ltd.
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Maintain and manage digital database. Answer clients' inquiries and provide information. Type of experience: Call centre. Security and safety: Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Quick learner. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Commission. Other benefits: Parking available.- Location 5526 KingswayBurnaby, BCV5H 2G2
- Work location On site
- Salary$20.00 to $24.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 2 vacancies
- Source Job Bank #3601885
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Experience and specialization
Type of experience
- Call centre
Additional information
Security and safety
- Criminal record check
- Reference required
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Commission
Other benefits
- Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-07-14
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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