user support technician
Posted on June 24, 2026 by Employer details Wikads Inc.
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Supervision: No supervision responsibility. Work conditions and physical capabilities: Work under pressure. Attention to detail. Own tools/equipment: Computer. Printer. Internet access. Personal suitability: Accurate. Team player. Time management. Experience: 3 years to less than 5 years. Employment terms options: To be determined.- Location Kamloops, BCV2C 1Y9
- Work location On site
- Salary$36.80 to $40.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- To be determined
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3607413
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision
- No supervision responsibility
Additional information
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
Own tools/equipment
- Computer
- Printer
- Internet access
Personal suitability
- Accurate
- Team player
- Time management
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
Advertised until
2026-07-15
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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