hotel night auditor
Posted on June 25, 2026 by Employer details Acclaim Hotel
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Screening questions: Are you currently a student?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Shift. Experience: 2 years to less than 3 years. Employment terms options: Night. Weekend. Overtime available. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Other benefits: Free parking available. Other benefits. Team building opportunities. Parking available.- Location Calgary, ABT3N 0A3
- Work location On site
- Salary$18.00 to $19.00HOUR hourly (To be negotiated) / 32 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Night, Weekend, Shift, Overtime available
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3608493
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Other benefits
- Team building opportunities
- Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-07-16
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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