security manager
Title posted on Talent.com - Security Account Manager
Posted on June 25, 2026 by Employer details SSRG
Job details
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10pt;"><strong><span style="line-height:115%;">SSRG is currently seeking an experienced Account Manager to oversee client accounts, support security operations, and maintain strong client relationships within our Uniformed Security portfolio in the Lower Mainland.</span></strong></span></p><p><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">The Account Manager is responsible for ensuring that all SSRG clients within the Uniformed Security portfolio in the Lower Mainland region of BC receive the services agreed to and stipulated in the contract. The successful candidate will establish and nurture an ongoing productive relationship with the clients' representatives, ensuring that lines of communication are established, maintained, and continuously open.</span></p><p><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">The Account Manager will develop an understanding of each client's business and operating processes to identify contracted security requirements and provide practical, cost-effective solutions on an ongoing basis. The position also requires demonstrating accountability and leadership in working with internal guarding teams at the site level.</span></p><p><span style="font-family:arial, helvetica, sans-serif;font-size:10pt;">Scarlet Security & Risk Group (SSRG) is an ISO31000, ISO9001 and ISO45001 certified company and one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.</span></p><br /><p><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;"><strong>Responsibilities</strong></span></p><ul><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Manage assigned client accounts within SSRG's Uniformed Security portfolio and ensure services are delivered in accordance with contract requirements, company standards, and client expectations.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Ensure adequate security personnel are deployed to client sites, trained, equipped, and supported.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Maintain strong client relationships by keeping clients informed of issues, operational updates, and matters affecting their organization or facility.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Monitor service quality, client satisfaction, site performance, and internal processes, providing regular feedback and supporting corrective action and issuing LOE, s when required.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Develop an understanding of each client's operations, expectations, and unique security needs to support effective service delivery.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Work closely with the Security Professionals and operations leadership to resolve staffing, coverage, performance, and service delivery issues.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Provide leadership and guidance to site-level teams, ensuring expectations are clear and performance standards are maintained.</span></li><li><span style="font-size:10pt;line-height:115%;font-family:arial, helvetica, sans-serif;">Respond to urgent operational matters in a calm, professional, and solution-focused manner, including outside regular office hours when needed.</span></li><li><span style="font-size:10pt;line-heigh- Location Burnaby, BC
- Work location On site
- Salary$70,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Talent.com #555549730994661924
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