user support technician
Posted on July 06, 2026 by a licensed third-party for Employer details Carrytel
Job details
Education: College/CEGEP. Work setting: Internet Service Provider (ISP). Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Install cable modems and software to enable Internet access. Computer and technology knowledge: Networking software. Networking hardware. Internet. Mac OS. MS Office. MS Windows. TCP/IP. Wireless networks. Equipment and machinery experience: Routers. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Other benefits: Free parking available. Other benefits. Team building opportunities.- Location 3550 Victoria Park AvenueNorth York, ONM2H 2N5
- Work location On site
- Salary$36.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3610635
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Internet Service Provider (ISP)
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Install cable modems and software to enable Internet access
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Internet
- Mac OS
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Equipment and machinery experience
- Routers
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
Other benefits
- Free parking available
- Other benefits
- Team building opportunities
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
Advertised until
2026-07-27
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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