consultant, business
Title posted on CareerBeacon - Consultant, Offer Operations & Subscriber Experience, Bell Media
Posted on July 07, 2026 by Employer details Bell Canada
Job details
Req Id: 431214Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell. Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media, television, radio and out-of-home advertising platforms. You'll join a team of passionate and driven innovators, who are breaking barriers and expanding the reach of Canada's most-loved entertainment.At Bell Media, you'll redefine digital connections and pioneer next-generation services, propelling us to reach new heights, unlock untapped potential and expand horizons for our customers. SummaryWe are seeking a highly meticulous and operationally focused Manager to own the execution of our acquisition, retention, and upsell offers, while concurrently leading the strategy to test and optimize our user flows for maximum conversion with our core DTC services (Crave, TSN, RDS, Starz). Reporting to the Sr Manager, DTC Acquisition & Upsell, this individual will be a foundational liaison between our Pricing, Product and Marketing teams to maximize operational efficiencies and optimize our subscriber experience. Key ResponsibilitiesOffer Configuration & Insights Build, configure, QA, and deploy all acquisition, retention, and upsell offers for our core DTC services Act as the singular point of contact for all backend offer configuration and logic, driving consistency and streamlining the deployment process Conduct deep-dive analyses on offer performance to identify opportunities and gaps, translating insights into actionable recommendations Digital Buy Experience & Conversion Optimization Own the performance strategy for key conversion surfaces, including marketing pages, purchase flows, upsell opportunities, and account management journeys Identify friction points across the customer journey and recommend improvements to enhance both conversion and subscriber experience Conduct competitive analyses and implement "test and learn" opportunities to further refine user journeys Collaborate with Product teams to define requirements and support the development of new features and enhancements Distribution Initiative Support Own the end-to-end generation, tracking, and deployment of our promo code distribution strategy Work with our Partnerships team to support both targeted ad-hoc requests and large-scale distribution campaigns Critical QualificationsBachelor's degree in Business, Marketing, Engineering, or a related field 3 - 5+ years of experience in growth marketing, e-commerce operations, subscription management, or direct-to-consumer streaming Proven experience with backend pricing/product configuration Strong analytical skills and ability to translate data into actional insights Experience with experimentation frameworks (A/B testing, cohort analysis) Track record of cross-functional leadership in a highly matrixed organization Adequate knowledge of French is required for positions in Quebec. Additional Information:Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Ontario : Toronto Work Arrangement: HybridApplication Deadline: 07/20/2026 For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-- Location Toronto, ON
- Work location On site
- Salary$27.00 to $69.71HOUR hourly
- Terms of employment Term or contractFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2233636
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Page details
- Date modified: