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receptionist

Posted on July 15, 2026 by Employer details VIP MOTORS

Job details

Job Overview We are seeking a professional, friendly, and organized Receptionist to join our dealership team. As the first point of contact for customers, you will play a key role in creating a positive customer experience while supporting the daily administrative operations of the dealership. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to multitask in a fast-paced automotive environment. Responsibilities * Welcome customers, vendors, and visitors in a professional and courteous manner. * Answer and direct incoming phone calls using a multi-line telephone system. * Assist customers with general inquiries and direct them to the appropriate sales, finance, service, or management department. * Schedule customer appointments for sales, service, and vehicle deliveries as required. * Maintain customer records, vehicle files, and dealership documentation with accuracy and confidentiality. * Perform data entry using dealership management software, Microsoft Office, Google Workspace, and other dealership systems. * Process incoming and outgoing mail, courier packages, and dealership correspondence. * Assist with vehicle deal administration by preparing, scanning, photocopying, and filing required documents. * Maintain an organized reception area, customer lounge, and front office at all times. * Support accounting by receiving payments, issuing receipts, processing deposits, and assisting with basic bookkeeping duties. * Order and maintain office supplies and ensure adequate inventory levels. * Assist management with administrative projects and other office duties as assigned. * Coordinate customer hospitality by offering refreshments and ensuring an exceptional dealership experience. * Ensure all customer interactions are handled professionally while maintaining the dealership's customer service standards. Qualifications & Skills * Previous experience as a receptionist, front desk administrator, or customer service representative, preferably in an automotive dealership. * Excellent verbal and written communication skills. * Strong customer service and interpersonal skills. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace. * Experience with dealership management systems (DealerTrack, PBS, CDK, Reynolds & Reynolds, or similar) is considered an asset. * Basic accounting and bookkeeping knowledge, including processing payments and maintaining records. * Excellent organizational skills with strong attention to detail. * Ability to manage multiple priorities in a fast-paced dealership environment. * Strong typing and data entry skills with a high level of accuracy. * Professional phone etiquette and the ability to handle high call volumes. * Ability to maintain confidentiality and handle sensitive customer information. * Positive attitude, reliability, punctuality, and a team-oriented approach. * Experience with OMVIC documentation and automotive dealership processes is considered an asset. This position is ideal for someone who enjoys working with people, thrives in a fast-paced automotive environment, and takes pride in delivering outstanding customer service while supporting the overall success of the dealership. Pay: $17.60-$24.00 per hour Work Location: In person