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guest service agent

With some duties as a server - food and beverage services

Posted on July 27, 2026 by Employer details Cabot Shores

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Job details

  • Location Englishtown, NSB0C 1H0
  • Work location On site
  • Salary16.75 to 17.50 hourly (To be negotiated) / 35 to 40 hours per week
  • Terms of employment Seasonal employmentFull time
  • To be determined
  • Starts as early as 2026-08-01
  • Benefits: Financial benefits, Other benefits
  • vacancies 3 vacancies
  • Source Job Bank #3630926

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Staff accommodation available
  • Staff accommodation provided
  • Hotel, motel, resort
  • Rural area
  • Remote location
  • Willing to relocate
  • Campground workers

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Additional information

Security and safety

  • Bondable

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Willing to travel regularly
  • Travel expenses not paid by employer

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Benefits

Financial benefits

  • Gratuities

Other benefits

  • Free parking available
  • On-site amenities
  • On-site housing options
  • Wellness program

Who can apply for this job?

You can apply if you are:

  • a Canadian citizen
  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-08-17

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Cabot Shores

  • Accommodation and food services
  • 1 job posting advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

Job market information

guest service agent NOC 64314 Cape Breton Region
Median wage Help -
17.88 $/hour

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