user support technician
Posted on August 06, 2026 by Employer details Moksha Research Inc
Job details
Education: Secondary (high) school graduation certificate. Work setting: Research and development institution. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Security and safety: Basic security clearance. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Initiative. Organized. Team player. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Workplace information: Hybrid.- Location 150 Northdowne RoadBowser, BCV0R 1G0
- Work location Hybrid
- Salary$38.50HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3638258
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
- Research and development institution
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
Additional information
Security and safety
- Basic security clearance
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Initiative
- Organized
- Team player
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-08-27
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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