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medical office assistant

Posted on July 13, 2026 by Employer details Recovery Care

Job details

*Recovery Care* is seeking a *Medical Office Assistant* to join our amazing team of healthcare professionals as a Full Time position for our Byward clinic location in Ottawa. In this dynamic role, the Medical Office Assistant will work in the clinic environment with a team of other Medical Office Assistants, Nurses, Case Managers, and Physicians. The *Medical Office Assistant* provides a wide range of both administrative and clinical duties to support the clinic environments, including participation in sample testing and emergency response team services. *General Duties:* * Answering and managing phone calls, and directing them to the appropriate team member as necessary. * Review and action phone messages. * Registering and coordination of patient appointments. * Managing and processing patient records. * Assist patients in community care/resource navigation. * Verification of health insurance information and follow-up on health insurance-related tasks. * Ensure excellent patient flow throughout the clinic space. * Ensure the office space is well maintained, clean and stocked with supplies necessary to deliver services by coordinating with cleaning services and keeping inventory. * Maintain safety and functionality of the environment by maintaining cameras, panic buttons and emergency paging systems. * Process mail, scan documents, faxes, general data entry and filing. * Liaise with community healthcare and social organizations to ensure provision of excellent patient-centered care. * Liaise with contractors to ensure an efficiently functional work environment. * Support staff, medical providers, patients and community partners for just-in-time daily requirements. *Clinical Duties:* * Complete point-of-care diagnostic testing under medical directive. * Complete clinical screening with patients as necessary under medical directive. * Participation in emergency response team services. *Experience & Qualifications:* * High school diploma or equivalent. * Completion of a health care related program _preferred_ * Previous experience in a medical office setting _preferred_ * Experience with electronic medical records (EMR) _preferred_ * Strong communication skills, both written and verbal * Ability to multitask and prioritize tasks effectively * Demonstrated ability to work both effectively as a member of a team and independently. If you are a motivated individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please attach both a cover letter and resume to your application. Pay: From $20.29 per hour Benefits: * Company events * Dental care * On-site parking * Paid time off * Vision care Education: * Secondary School (required) Experience: * Medical office: 1 year (preferred) * Administrative: 1 year (preferred) * Electronic medical records: 1 year (preferred) Work Location: In person