Loading, please wait...

home support worker

Posted on August 10, 2026 by Employer details Pivot Point Family Growth Centre Inc.

Job details

*Position Title:* Home Support Worker *Position Type: *Full-time, one-year contract *Wage:* $25-28 per hour *Posting Summary:* Home Support Workers serve as ?behaviour therapists? for children, youth and adults with highly complex behavioural and emotional disorders and/or developmental conditions. Their purpose is to create safety and stability for these individuals and their families, while pursuing the skill development necessary to help the individual and family reduce their level of service. The most important qualities of a Home Support Worker (HSW) are: 1) their comfort with extreme behaviours. Some of our clients in this program can exhibit extreme anger, intense language, and aggressive behaviours. Staying calm and safe, and knowing how to deescalate tough situations is essential. 2) their commitment to their shift. The consequences of a HSW dropping a shift are catastrophic for most of Pivot Point?s Complex Care families: This cannot happen. 3) how well they urgently pursue goals that will help the client and family lower their level of support needs. HSW's are not exclusive to any one discipline, but instead typically take direction and implement treatment plans from a team of Lead Professionals (usually Behaviour Consultants and Counsellors) by working either in client homes, staff residences, their local community, or within our community offices. *Are YOU* comfortable with more challenging behaviours? Some of our clients can exhibit extreme anger, intense language, and aggressive behaviours. Staying calm and safe, and knowing how to deescalate tough situations is essential. *Can YOU* commit to your shifts? Sometimes the consequences of dropping a shift can be catastrophic to our Complex Care families. We?re looking for consistent and stable staff. *Can YOU* urgently pursue goals? Our clients and their families need your help to improve their situation - right away - by learning new skills, and building the resilience they need to be successful without our support one day. *Can YOU* work under the guidance of a team of Lead Professionals? Our treatment plans include lesson plans provided by our Behaviour Consultants and Counsellors, but possibly psychiatry, SLP, OT, Dietician, etc. *Duties and Responsibilities* ? HSW?s must be able to work as part of a multi-disciplinary team including Behaviour Consultants (BC), Counsellors, Social Workers and Occupational, Speech and other Therapists ? HSW?s work in the client?s home (and other home-like sites) to independently implement the therapeutic programs created by Lead Professionals ? HSW?s complete data tracking and session notes after each shift ? HSW?s are accountable to their clients and to their multi-disciplinary team ? HSW?s reports to their multi-disciplinary team per case, and generally to the Complex Care Program Manager ? Must have a reliable mode of transportation ? At times, HSW?s may be invited to work overnight shifts. These are often deemed ?Night Attendant? positions, and have other special considerations. *Qualifications, Skills, Knowledge, and Abilities* ? High School Diploma (Or GED Equivalent) ? Preference for 6 months of experience working with special needs populations (preferably with autism but work with other disorders is also strongly considered) ? Basic computer skills are required for logging data and session notes. ? HSW shifts occur round-the-clock, so shifts may occur at any time of day. Shift lengths range in duration from 8-24 hours depending on the Service Location and associated contract, including evenings, overnights, weekends, and holidays. Overnights may require you to remain awake. ? HSWs provide their availability on a quarterly basis and will be scheduled within their provided availability ? Willingness to learn and grow ? Diverse languages are an asset ? Ability to set boundaries with compassion and consistency ? Dependability & consistency in attending sessions ? Ability to express one?s own needs and take initi