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inside sales representative

Posted on August 12, 2026 by Employer details Robertson Electric Wholesale

Job details

*About Us:* Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success. We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces. To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com *Scope of the position* The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines. *Major Responsibilities:* * Provide support to all REW branches * Handle incoming and outgoing customer calls in a professional manner * Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc. * Assist and support Account Managers with customer orders and requests * Responsible for quoting customers * Deal with product-related problems that customers may have, such as defective products and the return of products * Responsible for spec products for customers * Responsible for carrying out any other duties assigned by management *Skills and Qualifications :* * 2-4 years experience working in the electrical industry or equivalent knowledge ? Wire & Cable experience preferred * High level of accuracy and attention to detail * Excellent written communication skills and professional phone manners * Able to work in a fast-paced environment *Benefits & Perks* We offer a competitive salary, plus a full set of benefits, including: * Flexible benefits program allowing you to choose from options that best fit you and your dependents? needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching. * Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path. * Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability. *Social Media:* Website: https://robertson-electric.com/ X: Robertson Electric Facebook: Robertson Electric LinkedIn: Robertson Electric Instagram: Robertson Electric Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos. Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market. This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability. Sonepar has been recognized as a Diversity Leader by the Financial Times? 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone c