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administrative assistant

Posted on August 18, 2026 by Employer details Sister Sophie Ltd.

Job details

*Pay:* CA$18.00-CA$21.00 per hour *Job Types:* Full-time, Permanent *Work Location:* In person *Anticipated Start Date:* ASAP *Job description:* \*\* Must be bilingual in English and Mandarin\*\* Sister Sophie is one of the leading elite training educational institutes in the Greater Toronto Area. We advocate liberal arts thinking and integrate advanced educational resources from Ontario to enhance students? English language accuracy, critical thinking abilities, and overall academic competitiveness in Canada and abroad. With over 13 years of experience, Sister Sophie has served more than 1,100 students and currently supports over 300 students across Canada and China. Our programs focus on literacy, literature, and critical thinking, helping students build strong academic foundations and long-term learning capabilities. We are looking for an *Administrative Assistant* who can help our daily workflow functions more smoothly. Your responsibilities are: * Arrange schedules for students with teachers according to their availability and requirements * In charge of rescheduling conflict classes and communicating with parents/students/teachers in a timely matter. * Communicate and cooperate with teachers/parents/students regarding to solving performance and academic issues via communication platforms (WeChat/phone/email/zoho). * Greet parents and students as they arrive at the school and direct students to the appropriate teachers. * To answer, screen, and forward incoming social media messages, phone calls, and emails. *Required qualifications* * At least one year of experience in marketing/e-business customer service/telephone customer service * Strongly organized skills, able to multitask, and the ability to prioritize tasks in a timely manner. * Attention to detail and ability to identify problems and inconsistencies. * Able to demonstrate strong communication skills and interpersonal skills, both written and verbal. * Proficiency in Microsoft Office Excel and Word * Able to de-escalate complaints and handle challenges professionally. * Experience attending Canadian high school would be an asset. * Willing to assist in a friendly and efficient manner. *Experience:* * Minimum 1-year experience working as an administrative assistant, receptionist, customer service rep, marketing specialist, or similar position in Educational Organization. * Work experience in an Education Institute Environment, especially an after-school institute, is a strong asset. *Education:* A Post-Secondary Education is equivalent to a college diploma or university Degree specializing in Business Administration, Management, Marketing, or a related field. *Benefits:* * Casual dress * Dental care * Extended health care * Flexible schedule * Vision care * Paid Vacation *Ability to commute/relocate:* * Markham, ON: reliably commute or plan to relocate before starting work (required) *Notes* Please submit your resume by email to hr@sistersophie.com Thank you to all applicants for your interest in joining Sister Sophie. Please note that only candidates selected for an interview will be contacted. Job Types: Full-time, Permanent Pay: $18.00-$21.00 per hour Benefits: * Casual dress * Dental care * Extended health care * Life insurance * On-site parking * Paid time off * Vision care Ability to commute/relocate: * Markham, ON: reliably commute or plan to relocate before starting work (preferred) Application question(s): * Are you legally authorized to work in Canada? * What is your expected hourly rate? (Please specify your target range or minimum requirement.) * This role requires a Tuesday to Saturday work schedule. Are you comfortable working this schedule? Experience: * Administrative: 1 year (preferred) Language: * Mandarin (required) Work Location: In person