guest services manager
Posted on August 28, 2026 by Employer details DAYSINN & SUITES, NORTH BAY
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Prepare budgets and monitor revenues and expenses. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Organize and maintain inventory. Project management. Supervision: 5-10 people. Certificates, licences, memberships, and courses : First Aid Certificate. CPR Certificate. Computer and technology knowledge: MS Word. MS Excel. MS Office. MS Outlook. MS PowerPoint. MS Windows. Google Drive. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Team player. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 1 year to less than 2 years. Financial benefits: Group insurance benefits. Night shift premium. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Parking available.- Location North Bay, ONP1B 9V1
- Work location On site
- Salary$39.10HOUR hourly / 30 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3658800
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Prepare budgets and monitor revenues and expenses
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory
- Project management
Supervision
- 5-10 people
Credentials
Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
Experience and specialization
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
- Google Drive
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Team player
Benefits
Financial benefits
- Group insurance benefits
- Night shift premium
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-09-17
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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