customer support representative - wholesale
Title posted on Talent.com - Customer Success Specialist - Analytics
Posted on August 31, 2026 by Employer details Mercor
Job details
<p><strong>About the job</strong></p> <p><strong>Mercor</strong> connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include <strong>Benchmark</strong>, <strong>General Catalyst</strong>, <strong>Peter Thiel</strong>, <strong>Adam D'Angelo</strong>, <strong>Larry Summers</strong>, and <strong>Jack Dorsey</strong>.</p> <p><strong>Position:</strong> Customer Support / Success Professionals<br/> <strong>Type:</strong> <strong>Contract</strong><br/> <strong>Compensation:</strong> <strong>$80?$160/hour</strong><br/> <strong>Location:</strong> <strong>Remote</strong></p> <p><strong>Role Responsibilities</strong></p> <ul> <li>Review and assess domain-specific documents to ensure quality, accuracy, and relevance.</li> <li>Provide structured feedback to improve document standards and evaluation processes.</li> <li>Collaborate with teams to enhance service delivery and customer success strategies.</li> <li>Utilize strong analytical skills to contribute to high-impact evaluation projects.</li> <li>Work independently and asynchronously to meet project deadlines.</li> </ul> <p><strong>Qualifications</strong></p> <p><strong>Must-Have</strong></p> <ul> <li><strong>Bachelor's degree</strong> (minimum)</li> <li><strong>2+ years</strong> of professional experience in a relevant domain</li> <li>Strong proficiency in <strong>Excel</strong>, <strong>PowerPoint</strong>, and <strong>Word</strong></li> <li>Strong document analysis and review skills</li> <li>Attention to detail and ability to follow structured guidelines</li> </ul> <p><strong>Eligibility</strong></p> <ul> <li>Based in the <strong>United States, Europe, UK or Canada</strong></li> </ul> <p><strong>Application Process (Takes 20?30 mins to complete)</strong></p> <ul> <li>Upload resume</li> <li>AI interview based on your resume</li> <li>Submit form</li> </ul> <p><strong>Resources & Support</strong></p> <ul> <li>For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome</li> <li>For any help or support, reach out to: support@mercor.com</li> </ul> <p><em>PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.</em></p>- Location Toronto, ON
- Work location On site
- Salary$80.00 to $160.00HOUR hourly
- Terms of employment Part time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Talent.com #634940936642895624
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