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receptionist

Title posted on indeed.com - Front Desk Receptionist

Posted on September 02, 2026 by Employer details BD Graphics & Printing

Job details

*Location: *Scarborough *Job Type:* Full-Time, Permanent *About Best Deal Graphics and Printing* For over 40 years, Best Deal has been a trusted trade printer serving customers across Ontario and Canada. We are known for delivering high-quality print products, reliable service, competitive pricing, and on-time delivery for businesses of all sizes. *About the Role* We are looking for a friendly, organized, and customer-focused *Front Desk Receptionist* to join our team in Scarborough. Reporting to the Senior Account Manager/Office Manager, you will be the first point of contact for customers while providing administrative support and coordinating with our Purchasing, Accounting, and Production teams to ensure accurate and timely processing of printing orders. Key Responsibilities * Greet and assist customers visiting the office and answer incoming phone calls professionally. * Respond to customer inquiries and provide exceptional customer service. * Coordinate and resolve customer concerns while communicating feedback to the Quality Control team. * Process customer job orders and maintain accurate order records. * Schedule shipments and prepare shipping labels and customs documentation. * Keep customers informed of the status of their printing orders. * Prepare completed job dockets for invoicing by the Accounts Receivable team. * Provide customers with information about our products and services. * Maintain customer records in QuickBooks and the company's workflow management system. * Coordinate with the Production Manager to determine production timelines based on customer requirements. * Perform general administrative duties, including filing, photocopying, scanning, emailing, and document preparation. Qualifications * Post-secondary diploma or degree is considered an asset. * Minimum 1 year of full-time customer service experience. * Previous experience in the printing industry is considered an asset. * Experience using QuickBooks is an asset. Skills & Qualifications * Proficiency in Microsoft Outlook, Word, Excel, and Adobe Acrobat/PDF. * Excellent written and verbal communication skills. * Strong organizational and time management skills. * Ability to multitask and prioritize in a fast-paced, deadline-driven environment. * High attention to detail and accuracy. * Self-motivated, dependable, and able to work independently as well as part of a team. What We Offer * Competitive wages based on experience. * Friendly, supportive, and team-oriented work environment. * Career growth and development opportunities. * Paid Birthday Off. * On-site parking. * TTC-accessible location. * Opportunity to work with advanced printing equipment. Learn more about us at *www.bdprint.com*. Equal Opportunity Employer Best Deal Graphics & Printing is committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, family status, ethnic origin, disability, or any other protected characteristic under applicable legislation. All applications will be considered. However, only qualified candidates will be contacted for an interview. Applicants who qualify for other available positions within BD Print may also be contacted regarding those opportunities. Thank you for your interest in joining Best Deal Graphics & Printing. Job Type: Full-time Pay: From $18.00 per hour Benefits: * On-site parking Language: * English (required) * Chinese (preferred) Work Location: In person