reception clerk
Title posted on Jobillico - SUPER RECEPTIONIST
Posted on September 03, 2026 by Employer details V2V Technologies inc.
Job details
<p><span>Do you enjoy talking to people, understanding their needs, and taking on new challenges? Are you dynamic, organized, and passionate about customer service?</span></p><p><strong><span>We may have the perfect position for you!</span></strong></p><span>WHO ARE WE?</span><p><strong><span>V2V Technologies</span></strong><span> is a Quebec-based company specializing in the development of </span><strong><span>innovative and intelligent SaaS software solutions</span></strong><span>.</span></p><p><span>Based in Montreal, V2V Technologies develops management systems adapted to different industries, incorporating advanced technologies and artificial intelligence features.</span></p><p><span>Our goal is to help businesses optimize their operations, improve efficiency, and accelerate their digital transformation through powerful and scalable tools.</span></p><p><span>Our team serves customers in </span><strong><span>41 countries</span></strong><span> and supports more than </span><strong><span>46,000 users worldwide</span></strong><span>.</span></p><p><span>We are currently looking for an exceptional person to join our team and help us deliver an outstanding customer experience!</span></p><strong>THE POSITION: SUPER RECEPTIONIST</strong><p><span>You will often be the first point of contact for our customers. Your mission will be to </span><strong><span>take care of our customers, understand their needs, and make sure every customer is satisfied with their experience with V2V Technologies.</span></strong></p><p><span>Do you enjoy challenges? Are you good at finding solutions? Do you enjoy helping people?</span></p><p><strong><span>Then this position is for you!</span></strong></p><span>YOUR MAIN ROLE</span><p><span>As a </span><strong><span>Super Receptionist</span></strong><span>, your role will be to ensure customer satisfaction after the sale.</span></p><p><span>You will provide proactive follow-up, respond to customer requests, organize training sessions, and help resolve more complex situations.</span></p><p><span>You will also support our sales team and help create an excellent experience for both our customers and future customers.</span></p><span>YOUR MAIN RESPONSIBILITIES<br><br></span><strong> Customer Service and Satisfaction</strong><ul><li><span>Follow up regularly with customers after the sale.</span></li><li><span>Understand customer needs and make sure they are satisfied.</span></li><li><span>Answer calls, emails, and various customer requests.</span></li><li><span>Find effective and professional solutions to customer issues.</span></li><li><span>Proactively handle customer complaints.</span></li><li><span>Identify problems and work with different teams to find the best solutions.</span></li><li><span>Provide exceptional and personalized customer service.</span></li></ul><strong>Training and Customer Support</strong><ul><li><span>Organize and schedule customer training sessions.</span></li><li><span>Follow up on customer training needs.</span></li><li><span>Coordinate appointments and training sessions.</span></li><li><span>Participate in events, conventions, and customer activities.</span></li></ul><strong>Sales Team Support</strong><ul><li><span>Create opportunities with new prospects.</span></li><li><span>Assign opportunities to the appropriate sales representatives.</span></li><li><span>Schedule appointments with prospects.</span></li><li><span>Follow up effectively on inquiries.</span></li><li><span>Work closely with the sales team.</span></li></ul><strong>Organization and Follow-Up</strong><ul><li><span>Create and manage projects to ensure effective customer follow-up.</span></li><li><span>Coordinate training and the different stages of the customer journey.</span></li><li><span>Actively participate in team meetings.</span></li><li><span>Suggest ideas to improve our processes and customer service.</span></li><li><span>Perform various administrative tasks as needed.</span></li></ul><span>THE PROFILE WE ARE LOOK- Location Montréal, QC
- Work location On site
- Salary$24.00 to $26.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobillico #17501130
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