airline reservation agent
Posted on September 18, 2026 by a representative of Employer details McMurray Aviation
Job details
Education: No degree, certificate or diploma. Work setting: Rural area. Tasks: Assign seats to passengers using computer reservation systems . Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met. Relay messages to operations control and downline stations. Maintain work records and logs. Trace missing baggage and/or cargo shipments. Weigh cargo items. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Clerical duties (i.e. faxing, filing, photocopying). Help customers plan travel time and routes. Make, cancel and change flight reservations. Prepare and issue tickets and receipts. Process money, cheques and credit/debit card payments. Provide customer service. Reserve seats for general public, travel agencies and tour companies. Work with minimal supervision. Certificates, licences, memberships, and courses : Restricted Radio Operator's Licence. Computer and technology knowledge: Central reservation system (CRS). Multi-line switchboard. Spreadsheet. Internet. Transportation/travel information: Own transportation. Public transportation is not available. Weight handling: Up to 23 kg (50 lbs). Personal suitability: Client focus. Dependability. Excellent oral communication. Flexibility. Interpersonal awareness. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Evening. Shift. Experience: No experience (will train). Employment terms options: Weekend.- Location 531 Snow Eagle DriveFort McMurray, ABT9H 0H8
- Work location On site
- Salary$21.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Evening, Weekend, Shift
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3676243
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Rural area
Responsibilities
Tasks
- Assign seats to passengers using computer reservation systems
- Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met
- Relay messages to operations control and downline stations
- Maintain work records and logs
- Trace missing baggage and/or cargo shipments
- Weigh cargo items
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Clerical duties (i.e. faxing, filing, photocopying)
- Help customers plan travel time and routes
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Reserve seats for general public, travel agencies and tour companies
- Work with minimal supervision
Credentials
Certificates, licences, memberships, and courses
- Restricted Radio Operator's Licence
Experience and specialization
Computer and technology knowledge
- Central reservation system (CRS)
- Multi-line switchboard
- Spreadsheet
- Internet
Additional information
Transportation/travel information
- Own transportation
- Public transportation is not available
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Flexibility
- Interpersonal awareness
- Organized
- Reliability
- Team player
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-10-02
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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