customer service clerk
Posted on October 22, 2026 by Employer details Endcaps Inc.
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Asset languages: Portuguese. Spanish; Castilian. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Answer written and oral inquiries. Gather, research and prepare communications material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Answer clients' inquiries and provide information. Computer and technology knowledge: Spreadsheet. Google Drive. Electronic mail. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Handling heavy loads. Repetitive tasks. Standing for extended periods. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent written communication. Flexibility. Organized. Reliability. Team player. Judgement. Ability to multitask. Dependability. Quick learner. Screening questions: Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Other benefits: Free parking available. Parking available. Support for persons with disabilities: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .- Location London, ONN5W 3C9
- Work location On site
- Salary$17.95HOUR hourly / 44 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3702430
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Portuguese
- Spanish
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Spreadsheet
- Google Drive
- Electronic mail
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
Other benefits
- Free parking available
- Parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-11-12
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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