Summary Customer Information Service Representative - Retail near Toronto (ON)
Find key facts and figures about working as a customer information service representative - retail. The following information is applicable to all Other customer and information services representatives (NOC 6552).
Other customer and information services representatives answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.
High school or specific training
High school diploma or occupation-specific training usually required
Median wage in the Toronto Region
The job prospects are fair in the Toronto Region
advertised near Toronto (ON)
- Address customers' complaints or concerns
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Answer inquiries and provide information to customers
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