Job outlooks for General office support workers
Discover the employment prospects for your dream job across Canada, or compare different occupations.
Occupation
unit clerk (14100)
Location
All regions across Canada
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These outlooks were updated on December 10, 2025.
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Newfoundland and LabradorModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Newfoundland and Labrador for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Increased automation has reduced the need for tasks requiring a lower skill level. Those with post-secondary education and experience in a wide range of tasks should be at an advantage in finding work.
Here are some key facts about general office support workers in Newfoundland and Labrador:
- Approximately 2,150 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 31%
- Provincial and territorial public administration (NAICS 912): 11%
- Federal government public administration (NAICS 911): 8%
- Other retail stores (NAICS 44-45, except 445): 7%
- Construction (NAICS 23): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 89% compared to 83% for all occupations
- Part-time workers: 11% compared to 17% for all occupations
- 67% of general office support workers work all year, while 33% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 40 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 8% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 10% compared to 51% for all occupations
- Women: 90% compared to 49% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: less than 5% compared to 11% for all occupations
- high school diploma or equivalent: 23% compared to 27% for all occupations
- apprenticeship or trades certificate or diploma: 16% compared to 17% for all occupations
- college certificate or diploma or university certificate below bachelor's: 50% compared to 23% for all occupations
- bachelor's degree: 7% compared to 14% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
Regional outlooks
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Avalon Peninsula region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Avalon Peninsula region:
- Approximately 1,250 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 27%
- Provincial and territorial public administration (NAICS 912): 15%
- Federal government public administration (NAICS 911): 12%
- Retail Trade (NAICS 44-45): 9%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 5%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the South Coast - Burin Peninsula and Notre Dame - Central Bonavista Bay regions for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the South Coast - Burin Peninsula and Notre Dame - Central Bonavista Bay regions:
- Approximately 540 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 38%
- Educational services (NAICS 61): 11%
- Provincial and territorial public administration (NAICS 912): 8%
- Construction (NAICS 23): 6%
- Ambulatory health care services (NAICS 621): 6%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the South Coast - Burin Peninsula and Notre Dame - Central Bonavista Bay regions for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the South Coast - Burin Peninsula and Notre Dame - Central Bonavista Bay regions:
- Approximately 540 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 38%
- Educational services (NAICS 61): 11%
- Provincial and territorial public administration (NAICS 912): 8%
- Construction (NAICS 23): 6%
- Ambulatory health care services (NAICS 621): 6%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the West Coast - Northern Peninsula - Labrador region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the West Coast - Northern Peninsula - Labrador region:
- Approximately 750 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 32%
- Educational services (NAICS 61): 9%
- Provincial and territorial public administration (NAICS 912): 9%
- Federal government public administration (NAICS 911): 7%
- Retail Trade (NAICS 44-45): 6%
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Prince Edward IslandModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Prince Edward Island for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
General office support workers are employed across nearly all industries, with major opportunities in government, healthcare, education, and business services. This entry-level role often experiences high turnover, creating frequent openings throughout the year. While automation has reduced some traditional clerical tasks like filing and data entry, demand remains healthy for workers with solid communication skills, digital fluency (especially in Microsoft Office and cloud-based tools), and the flexibility to work evenings or weekends. Bilingual candidates and those with prior administrative experience are especially competitive.
Here are some key facts about general office support workers in Prince Edward Island:
- Approximately 600 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 24%
- Hospitals (NAICS 622): 24%
- Construction (NAICS 23): 6%
- Other retail stores (NAICS 44-45, except 445): 6%
- Provincial and territorial public administration (NAICS 912): 6%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 82% compared to 84% for all occupations
- Part-time workers: 18% compared to 16% for all occupations
- 60% of general office support workers work all year, while 40% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 41 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 13% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 20% compared to 51% for all occupations
- Women: 80% compared to 49% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 5% compared to 11% for all occupations
- high school diploma or equivalent: 34% compared to 28% for all occupations
- apprenticeship or trades certificate or diploma: 11% compared to 11% for all occupations
- college certificate or diploma or university certificate below bachelor's: 36% compared to 25% for all occupations
- bachelor's degree: 12% compared to 17% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations
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Nova ScotiaModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Nova Scotia for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
Hiring conditions in this occupation have improved in recent years, with a larger number of job openings. This change has served to reduce competition among jobseekers, and increased the chances of securing a position with less experience. Further, there has been an increase in remote hiring of general office support workers, providing individuals with employment opportunities beyond their geographic area. Office automation technology has reduced the need for workers with a lower skill level so many positions today require both a broader and higher level of skills. Jobseekers may find that holding a post-secondary certificate is now a requirement for many openings. Many employers have a preference for applicants with experience in a broader range of tasks, such as bookkeeping or the management of social media accounts, so applicants with backgrounds in these areas may have more success securing employment.
Here are some key facts about general office support workers in Nova Scotia:
- Approximately 3,950 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 32%
- Federal government public administration (NAICS 911): 10%
- Other retail stores (NAICS 44-45, except 445): 6%
- Provincial and territorial public administration (NAICS 912): 6%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 79% compared to 82% for all occupations
- Part-time workers: 21% compared to 18% for all occupations
- 64% of general office support workers work all year, while 36% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 42 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 11% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 14% compared to 51% for all occupations
- Women: 86% compared to 49% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 5% compared to 10% for all occupations
- high school diploma or equivalent: 28% compared to 27% for all occupations
- apprenticeship or trades certificate or diploma: 13% compared to 12% for all occupations
- college certificate or diploma or university certificate below bachelor's: 34% compared to 22% for all occupations
- bachelor's degree: 17% compared to 20% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations
Regional outlooks
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Annapolis Valley region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Annapolis Valley region:
- Approximately 590 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 27%
- Retail Trade (NAICS 44-45): 9%
- Federal government public administration (NAICS 911): 9%
- Nursing and social assistance (NAICS 623-624): 8%
- Ambulatory health care services (NAICS 621): 7%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Cape Breton region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Cape Breton region:
- Approximately 520 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 38%
- Federal government public administration (NAICS 911): 20%
- Retail Trade (NAICS 44-45): 12%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Halifax region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Halifax region:
- Approximately 2,020 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 28%
- Provincial and territorial public administration (NAICS 912): 10%
- Retail Trade (NAICS 44-45): 8%
- Federal government public administration (NAICS 911): 8%
- Finance, insurance and real estate and rental and leasing (NAICS 52-53): 7%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the North Shore region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the North Shore region:
- Approximately 610 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 37%
- Construction (NAICS 23): 8%
- Retail Trade (NAICS 44-45): 7%
- Nursing and social assistance (NAICS 623-624): 7%
- Ambulatory health care services (NAICS 621): 6%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Southern region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- High employee turnover in this occupation could lead to additional employment opportunities.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Southern region:
- Approximately 550 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 51%
- Ambulatory health care services (NAICS 621): 8%
- Retail Trade (NAICS 44-45): 6%
- Educational services (NAICS 61): 5%
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New BrunswickModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in New Brunswick for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- This is primarily an entry-level position that is found in nearly all industries. New positions frequently become available through staff turnover and as employees are promoted.
- Individuals with prior administrative experience, strong oral and written communications skills, excellent organisational abilities, and familiarity with standard office software packages are the most sought after for these positions. Increasing technology use will likely continue to change some of the requirements for this position.
- The advancement of new technologies, including the automation of routine tasks, may change the role of general office support workers going forward.
- Candidates may be required to be proficient in both official languages for certain positions.
Here are some key facts about general office support workers in New Brunswick:
- Approximately 2,700 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 21%
- Federal government public administration (NAICS 911): 12%
- Other retail stores (NAICS 44-45, except 445): 6%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 82% compared to 84% for all occupations
- Part-time workers: 18% compared to 16% for all occupations
- 65% of general office support workers work all year, while 35% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 42 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 10% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 15% compared to 52% for all occupations
- Women: 85% compared to 48% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: less than 5% compared to 11% for all occupations
- high school diploma or equivalent: 39% compared to 30% for all occupations
- apprenticeship or trades certificate or diploma: 10% compared to 12% for all occupations
- college certificate or diploma or university certificate below bachelor's: 35% compared to 23% for all occupations
- bachelor's degree: 10% compared to 16% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
Regional outlooks
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Campbellton - Miramichi region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Campbellton - Miramichi region:
- Approximately 720 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 22%
- Federal government public administration (NAICS 911): 19%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
- Retail Trade (NAICS 44-45): 9%
- Other services (except public administration) (NAICS 81): 7%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Edmundston - Woodstock region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Edmundston - Woodstock region:
- Approximately 330 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 21%
- Educational services (NAICS 61): 15%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 14%
- Transportation and warehousing (NAICS 48-49): 11%
- Retail Trade (NAICS 44-45): 8%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Fredericton - Oromocto region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Fredericton - Oromocto region:
- Approximately 530 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 18%
- Federal government public administration (NAICS 911): 18%
- Provincial and territorial public administration (NAICS 912): 13%
- Retail Trade (NAICS 44-45): 7%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 6%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Moncton - Richibucto region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Moncton - Richibucto region:
- Approximately 900 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 17%
- Federal government public administration (NAICS 911): 15%
- Retail Trade (NAICS 44-45): 14%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
- Transportation and warehousing (NAICS 48-49): 8%
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Saint John - St. Stephen region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Additional information is available at the provincial level.
Here are some key facts about general office support workers in the Saint John - St. Stephen region:
- Approximately 720 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 31%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 8%
- Professional, scientific and technical services (NAICS 54): 7%
- Retail Trade (NAICS 44-45): 6%
- Federal government public administration (NAICS 911): 5%
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QuebecLimited
The employment outlook will be Limited for general office support workers (NOC 14100) in Quebec for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in Quebec:
- Approximately 16,200 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Finance, insurance, real estate and leasing (NAICS 52, 53): 10%
- Provincial and territorial public administration (NAICS 912): 9%
- Other retail stores (NAICS 44-45, except 445): 8%
- Federal government public administration (NAICS 911): 6%
- Hospitals (NAICS 622): 6%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 77% compared to 82% for all occupations
- Part-time workers: 23% compared to 18% for all occupations
- 63% of general office support workers work all year, while 37% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 43 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 12% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 22% compared to 52% for all occupations
- Women: 78% compared to 48% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 8% compared to 12% for all occupations
- high school diploma or equivalent: 28% compared to 19% for all occupations
- apprenticeship or trades certificate or diploma: 17% compared to 19% for all occupations
- college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
- bachelor's degree: 14% compared to 17% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations
Regional outlooks
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The employment outlook will be Limited for general office support workers (NOC 14100) in the Abitibi - Témiscamingue region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Abitibi - Témiscamingue region:
- Approximately 380 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 14%
- Other services (except public administration) (NAICS 81): 12%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
- Transportation and warehousing (NAICS 48-49): 10%
- Ambulatory health care services and hospitals (NAICS 621-622): 8%
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The employment outlook will be Limited for general office support workers (NOC 14100) in the Bas-Saint-Laurent region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Bas-Saint-Laurent region:
- Approximately 520 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 30%
- Educational services (NAICS 61): 16%
- Transportation and warehousing (NAICS 48-49): 7%
- Retail Trade (NAICS 44-45): 7%
- Ambulatory health care services and hospitals (NAICS 621-622): 6%
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The employment outlook will be Limited for general office support workers (NOC 14100) in the Capitale-Nationale region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Capitale-Nationale region:
- Approximately 2,770 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Provincial and territorial public administration (NAICS 912): 28%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
- Retail Trade (NAICS 44-45): 8%
- Ambulatory health care services and hospitals (NAICS 621-622): 6%
- Educational services (NAICS 61): 6%
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The employment outlook will be Limited for general office support workers (NOC 14100) in the Centre-du-Québec region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Centre-du-Québec region:
- Approximately 580 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Construction (NAICS 23): 12%
- Educational services (NAICS 61): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
- Ambulatory health care services and hospitals (NAICS 621-622): 7%
- Wholesale trade (NAICS 41): 6%
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The employment outlook will be Limited for general office support workers (NOC 14100) in the Chaudière - Appalaches region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Chaudière - Appalaches region:
- Approximately 1,300 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 19%
- Retail Trade (NAICS 44-45): 12%
- Educational services (NAICS 61): 10%
- Provincial and territorial public administration (NAICS 912): 8%
- Construction (NAICS 23): 6%
-
The employment outlook will be Very limited for general office support workers (NOC 14100) in the Côte-Nord and Nord-du-Québec regions for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Not many positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Côte-Nord and Nord-du-Québec regions:
- Approximately 570 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 16%
- Mining, quarrying, and oil and gas extraction (NAICS 21): 9%
- Transportation and warehousing (NAICS 48-49): 8%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
- Utilities (NAICS 22): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Estrie region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Estrie region:
- Approximately 790 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Educational services (NAICS 61): 17%
- Retail Trade (NAICS 44-45): 11%
- Management and Administrative Services (NAICS 55-56): 8%
- Ambulatory health care services and hospitals (NAICS 621-622): 8%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Gaspésie - Îles-de-la-Madeleine region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Gaspésie - Îles-de-la-Madeleine region:
- Approximately 180 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 22%
- Provincial and territorial public administration (NAICS 912): 20%
- Ambulatory health care services and hospitals (NAICS 621-622): 18%
- Federal government public administration (NAICS 911): 12%
- Construction (NAICS 23): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Lanaudière region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Lanaudière region:
- Approximately 1,640 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 15%
- Educational services (NAICS 61): 14%
- Construction (NAICS 23): 10%
- Professional, scientific and technical services (NAICS 54): 7%
- Utilities (NAICS 22): 6%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Laurentides region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Laurentides region:
- Approximately 1,820 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 18%
- Management and Administrative Services (NAICS 55-56): 10%
- Ambulatory health care services and hospitals (NAICS 621-622): 9%
- Construction (NAICS 23): 9%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the census metropolitan area of Montréal, including the Laval region, for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the census metropolitan area of Montréal, including the Laval region,:
- Approximately 16,560 people worked in this occupation in May 2021.
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Mauricie region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Mauricie region:
- Approximately 680 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 17%
- Provincial and territorial public administration (NAICS 912): 11%
- Educational services (NAICS 61): 10%
- Professional, scientific and technical services (NAICS 54): 8%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the census metropolitan area of Montréal for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the census metropolitan area of Montréal:
- Approximately 16,560 people worked in this occupation in May 2021.
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Montérégie region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Montérégie region:
- Approximately 3,630 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 12%
- Professional, scientific and technical services (NAICS 54): 8%
- Retail Trade (NAICS 44-45): 8%
- Educational services (NAICS 61): 8%
- Transportation and warehousing (NAICS 48-49): 8%
-
The employment outlook will be Very limited for general office support workers (NOC 14100) in the Côte-Nord and Nord-du-Québec regions for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Not many positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Côte-Nord and Nord-du-Québec regions:
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 16%
- Mining, quarrying, and oil and gas extraction (NAICS 21): 9%
- Transportation and warehousing (NAICS 48-49): 8%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
- Utilities (NAICS 22): 7%
-
The employment outlook will be Very limited for general office support workers (NOC 14100) in the Outaouais region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Outaouais region:
- Approximately 1,850 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 39%
- Ambulatory health care services and hospitals (NAICS 621-622): 10%
- Educational services (NAICS 61): 9%
- Management and Administrative Services (NAICS 55-56): 6%
- Construction (NAICS 23): 5%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Saguenay - Lac-Saint-Jean region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
This occupation is found in most economic sectors, but particularly in services.
Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.
Here are some key facts about general office support workers in the Saguenay - Lac-Saint-Jean region:
- Approximately 670 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 13%
- Retail Trade (NAICS 44-45): 10%
- Provincial and territorial public administration (NAICS 912): 9%
- Educational services (NAICS 61): 8%
- Ambulatory health care services and hospitals (NAICS 621-622): 8%
-
OntarioModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Ontario for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
What Types of Employers Are Out There?
- Employed in offices across the private and public sectors with the largest number in health care and social assistance and public administration
What are the Main Trends Affecting Employment?
- Some job openings may arise from employee turnover since this tends to be an entry-level position
- Greater use of technology and automation to perform administrative tasks may temper opportunities in this occupation
- Consolidation of functions may moderate overall work in this field
What Skills Do I Need to Succeed?
- Previous experience in an administrative role is an asset
- Experience with Microsoft Office Suite and industry-specific software is preferred.
Here are some key facts about general office support workers in Ontario:
- Approximately 57,950 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 14%
- Construction (NAICS 23): 6%
- Federal government public administration (NAICS 911): 6%
- Other retail stores (NAICS 44-45, except 445): 6%
- Ambulatory health care services (NAICS 621): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 72% compared to 81% for all occupations
- Part-time workers: 28% compared to 19% for all occupations
- 61% of general office support workers work all year, while 39% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 43 weeks for all occupations.
- 7% of general office support workers are self-employed compared to an average of 15% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 18% compared to 52% for all occupations
- Women: 82% compared to 48% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 8% compared to 9% for all occupations
- high school diploma or equivalent: 35% compared to 25% for all occupations
- apprenticeship or trades certificate or diploma: 6% compared to 8% for all occupations
- college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
- bachelor's degree: 18% compared to 24% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 13% for all occupations
Regional outlooks
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Hamilton - Niagara Peninsula region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Hamilton - Niagara Peninsula region:
- Approximately 5,860 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 22%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
- Construction (NAICS 23): 8%
- Retail Trade (NAICS 44-45): 8%
- Professional, scientific and technical services (NAICS 54): 8%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Kingston - Pembroke region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Kingston - Pembroke region:
- Approximately 2,310 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 24%
- Federal government public administration (NAICS 911): 11%
- Professional, scientific and technical services (NAICS 54): 8%
- Retail Trade (NAICS 44-45): 8%
- Construction (NAICS 23): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Kitchener - Waterloo - Barrie region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Kitchener - Waterloo - Barrie region:
- Approximately 5,010 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 17%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 8%
- Transportation and warehousing (NAICS 48-49): 8%
- Construction (NAICS 23): 7%
- Professional, scientific and technical services (NAICS 54): 7%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the London region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the London region:
- Approximately 2,820 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 24%
- Retail Trade (NAICS 44-45): 9%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
- Professional, scientific and technical services (NAICS 54): 7%
- Construction (NAICS 23): 7%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Muskoka - Kawarthas region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Muskoka - Kawarthas region:
- Approximately 1,690 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 23%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 10%
- Construction (NAICS 23): 8%
- Professional, scientific and technical services (NAICS 54): 8%
- Retail Trade (NAICS 44-45): 8%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Northeast region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Northeast region:
- Approximately 3,030 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 22%
- Federal government public administration (NAICS 911): 14%
- Transportation and warehousing (NAICS 48-49): 8%
- Retail Trade (NAICS 44-45): 7%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Northwest region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Northwest region:
- Approximately 1,420 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 28%
- Retail Trade (NAICS 44-45): 14%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 9%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
- Provincial and territorial public administration (NAICS 912): 7%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Ottawa region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Ottawa region:
- Approximately 6,080 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 30%
- Ambulatory health care services and hospitals (NAICS 621-622): 16%
- Construction (NAICS 23): 6%
- Retail Trade (NAICS 44-45): 6%
- Professional, scientific and technical services (NAICS 54): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Stratford - Bruce Peninsula region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Stratford - Bruce Peninsula region:
- Approximately 1,650 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 31%
- Construction (NAICS 23): 9%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
- Retail Trade (NAICS 44-45): 7%
- Professional, scientific and technical services (NAICS 54): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Toronto region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Toronto region:
- Approximately 26,230 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 17%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 12%
- Professional, scientific and technical services (NAICS 54): 11%
- Transportation and warehousing (NAICS 48-49): 9%
- Retail Trade (NAICS 44-45): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Windsor - Sarnia region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Windsor - Sarnia region:
- Approximately 2,780 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 15%
- Transportation and warehousing (NAICS 48-49): 12%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 8%
- Professional, scientific and technical services (NAICS 54): 7%
- Retail Trade (NAICS 44-45): 7%
-
ManitobaModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Manitoba for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- Demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in Manitoba:
- Approximately 6,200 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 23%
- Federal government public administration (NAICS 911): 8%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 77% compared to 81% for all occupations
- Part-time workers: 23% compared to 19% for all occupations
- 69% of general office support workers work all year, while 31% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 12% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 16% compared to 53% for all occupations
- Women: 84% compared to 47% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 8% compared to 12% for all occupations
- high school diploma or equivalent: 37% compared to 31% for all occupations
- apprenticeship or trades certificate or diploma: 16% compared to 12% for all occupations
- college certificate or diploma or university certificate below bachelor's: 20% compared to 17% for all occupations
- bachelor's degree: 16% compared to 20% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations
Regional outlooks
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Interlake region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Interlake region:
- Approximately 660 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 17%
- Retail Trade (NAICS 44-45): 10%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
- Federal government public administration (NAICS 911): 8%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the North Central region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the North Central region:
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 34%
- Transportation and warehousing (NAICS 48-49): 15%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
- Retail Trade (NAICS 44-45): 5%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the North region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the North region:
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 27%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 11%
- Provincial and territorial public administration (NAICS 912): 11%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 10%
- Retail Trade (NAICS 44-45): 6%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Parklands region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Parklands region:
- Approximately 720 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 27%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 11%
- Provincial and territorial public administration (NAICS 912): 11%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 10%
- Retail Trade (NAICS 44-45): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the South Central region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the South Central region:
- Approximately 540 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 34%
- Transportation and warehousing (NAICS 48-49): 15%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 9%
- Retail Trade (NAICS 44-45): 5%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Southeast region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Southeast region:
- Approximately 700 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 15%
- Construction (NAICS 23): 10%
- Provincial and territorial public administration (NAICS 912): 9%
- Retail Trade (NAICS 44-45): 8%
- Transportation and warehousing (NAICS 48-49): 8%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Southwest region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Southwest region:
- Approximately 750 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 37%
- Retail Trade (NAICS 44-45): 9%
- Transportation and warehousing (NAICS 48-49): 8%
- Wholesale trade (NAICS 41): 8%
- Educational services (NAICS 61): 5%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Winnipeg region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of a few positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Winnipeg region:
- Approximately 4,110 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 28%
- Federal government public administration (NAICS 911): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 10%
- Educational services (NAICS 61): 8%
- Retail Trade (NAICS 44-45): 5%
-
SaskatchewanGood
The employment outlook will be Good for general office support workers (NOC 14100) in Saskatchewan for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- The broader trade dispute environment and heightened uncertainty have weakened business confidence, slowing investment and hiring decisions as businesses evaluate ongoing risks.
- The widespread adoption of web-based information systems has likely broadened the range of duties for this occupation.
- Increased labour demand in health care and the urgent need to address over-capacity issues in the province's largest hospitals due to chronic understaffing should generate some job opportunities for this occupation, since one-third of general office support workers are employed in health care.
- Greater use of technology and automation to perform administrative tasks may temper opportunities in this occupation.
Here are some key facts about general office support workers in Saskatchewan:
- Approximately 4,100 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 18%
- Other retail stores (NAICS 44-45, except 445): 8%
- Construction (NAICS 23): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 74% compared to 81% for all occupations
- Part-time workers: 26% compared to 19% for all occupations
- 69% of general office support workers work all year, while 31% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.
- 5% of general office support workers are self-employed compared to an average of 16% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 13% compared to 53% for all occupations
- Women: 87% compared to 47% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 7% compared to 11% for all occupations
- high school diploma or equivalent: 41% compared to 33% for all occupations
- apprenticeship or trades certificate or diploma: 16% compared to 15% for all occupations
- college certificate or diploma or university certificate below bachelor's: 23% compared to 17% for all occupations
- bachelor's degree: 10% compared to 18% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
Regional outlooks
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The employment outlook will be Moderate for general office support workers (NOC 14100) in the Northern region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Northern region:
- Approximately 600 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 27%
- Retail Trade (NAICS 44-45): 18%
- Wholesale trade (NAICS 41): 7%
- Educational services (NAICS 61): 5%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 5%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Prince Albert region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Prince Albert region:
- Approximately 600 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 27%
- Retail Trade (NAICS 44-45): 18%
- Wholesale trade (NAICS 41): 7%
- Educational services (NAICS 61): 5%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 5%
-
The employment outlook will be Good for general office support workers (NOC 14100) in the Regina - Moose Mountain region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Regina - Moose Mountain region:
- Approximately 1,480 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 21%
- Retail Trade (NAICS 44-45): 9%
- Provincial and territorial public administration (NAICS 912): 7%
- Federal government public administration (NAICS 911): 7%
- Professional, scientific and technical services (NAICS 54): 6%
-
The employment outlook will be Good for general office support workers (NOC 14100) in the Saskatoon - Biggar region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Saskatoon - Biggar region:
- Approximately 1,430 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 21%
- Educational services (NAICS 61): 12%
- Retail Trade (NAICS 44-45): 8%
- Professional, scientific and technical services (NAICS 54): 8%
- Construction (NAICS 23): 7%
-
The employment outlook will be Good for general office support workers (NOC 14100) in the Swift Current - Moose Jaw region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Swift Current - Moose Jaw region:
- Approximately 400 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 16%
- Retail Trade (NAICS 44-45): 13%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 12%
- Wholesale trade (NAICS 41): 8%
- Professional, scientific and technical services (NAICS 54): 7%
-
The employment outlook will be Good for general office support workers (NOC 14100) in the Yorkton - Melville region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Yorkton - Melville region:
- Approximately 380 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 22%
- Ambulatory health care services and hospitals (NAICS 621-622): 16%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 15%
- Professional, scientific and technical services (NAICS 54): 10%
- Wholesale trade (NAICS 41): 7%
-
AlbertaLimited
The employment outlook will be Limited for general office support workers (NOC 14100) in Alberta for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in Alberta:
- Approximately 15,000 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 23%
- Construction (NAICS 23): 8%
- Ambulatory health care services (NAICS 621): 5%
- Other retail stores (NAICS 44-45, except 445): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 71% compared to 80% for all occupations
- Part-time workers: 28% compared to 20% for all occupations
- 64% of general office support workers work all year, while 36% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 42 weeks for all occupations.
- 7% of general office support workers are self-employed compared to an average of 15% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 13% compared to 53% for all occupations
- Women: 87% compared to 47% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 9% compared to 10% for all occupations
- high school diploma or equivalent: 35% compared to 28% for all occupations
- apprenticeship or trades certificate or diploma: 15% compared to 13% for all occupations
- college certificate or diploma or university certificate below bachelor's: 23% compared to 19% for all occupations
- bachelor's degree: 14% compared to 21% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations
Regional outlooks
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The employment outlook will be Limited for general office support workers (NOC 14100) in the Athabasca - Grande Prairie - Peace River region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Athabasca - Grande Prairie - Peace River region:
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 26%
- Retail Trade (NAICS 44-45): 9%
- Construction (NAICS 23): 8%
- Transportation and warehousing (NAICS 48-49): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Banff - Jasper - Rocky Mountain House region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Banff - Jasper - Rocky Mountain House region:
- Approximately 1,960 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 26%
- Retail Trade (NAICS 44-45): 9%
- Construction (NAICS 23): 8%
- Transportation and warehousing (NAICS 48-49): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Calgary region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Calgary region:
- Approximately 5,400 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 28%
- Professional, scientific and technical services (NAICS 54): 11%
- Construction (NAICS 23): 8%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
- Retail Trade (NAICS 44-45): 6%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Camrose - Drumheller region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Camrose - Drumheller region:
- Approximately 1,120 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 21%
- Federal government public administration (NAICS 911): 16%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 8%
- Construction (NAICS 23): 6%
- Utilities (NAICS 22): 5%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Edmonton region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Edmonton region:
- Approximately 5,890 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 24%
- Retail Trade (NAICS 44-45): 8%
- Construction (NAICS 23): 7%
- Professional, scientific and technical services (NAICS 54): 7%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 6%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Lethbridge - Medicine Hat region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Lethbridge - Medicine Hat region:
- Approximately 1,460 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 40%
- Federal government public administration (NAICS 911): 9%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 8%
- Construction (NAICS 23): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Red Deer region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Red Deer region:
- Approximately 1,200 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 33%
- Construction (NAICS 23): 8%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 6%
- Retail Trade (NAICS 44-45): 6%
-
The employment outlook will be Very limited for general office support workers (NOC 14100) in the Wood Buffalo - Cold Lake region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- General office support workers are employed across all industries, though demand for this occupation is driven by hospital and public administration budgets.
- Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in the Wood Buffalo - Cold Lake region:
- Approximately 670 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 18%
- Federal government public administration (NAICS 911): 12%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 9%
- Management and Administrative Services (NAICS 55-56): 7%
- Oil and gas extraction (NAICS 211, 213): 6%
-
British ColumbiaModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in British Columbia for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Key trends for this occupation include the use of advanced software and automation which may result in more complex tasks and fewer positions in the future.
Here are some key facts about general office support workers in British Columbia:
- Approximately 22,500 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Hospitals (NAICS 622): 21%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 6%
- Construction (NAICS 23): 5%
- Other retail stores (NAICS 44-45, except 445): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 68% compared to 78% for all occupations
- Part-time workers: 32% compared to 22% for all occupations
- 60% of general office support workers work all year, while 40% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 42 weeks for all occupations.
- 7% of general office support workers are self-employed compared to an average of 17% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 15% compared to 52% for all occupations
- Women: 85% compared to 48% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 7% compared to 8% for all occupations
- high school diploma or equivalent: 36% compared to 28% for all occupations
- apprenticeship or trades certificate or diploma: 13% compared to 13% for all occupations
- college certificate or diploma or university certificate below bachelor's: 21% compared to 17% for all occupations
- bachelor's degree: 18% compared to 22% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 12% for all occupations
Regional outlooks
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Cariboo region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Cariboo region:
- Approximately 770 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 35%
- Retail Trade (NAICS 44-45): 11%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 6%
- Construction (NAICS 23): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Kootenay region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment is expected to remain relatively stable.
- Several positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Kootenay region:
- Approximately 740 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 26%
- Retail Trade (NAICS 44-45): 12%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 10%
- Construction (NAICS 23): 6%
- Management and Administrative Services (NAICS 55-56): 5%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Lower Mainland - Southwest region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Lower Mainland - Southwest region:
- Approximately 15,400 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 24%
- Professional, scientific and technical services (NAICS 54): 8%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 8%
- Educational services (NAICS 61): 7%
- Retail Trade (NAICS 44-45): 7%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Nechako region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- Due to the seasonal nature of this occupation, employment opportunities tend to be more favourable during the summer months.
Here are some key facts about general office support workers in the Nechako region:
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 13%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 10%
- Ambulatory health care services and hospitals (NAICS 621-622): 10%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 9%
- Federal government public administration (NAICS 911): 9%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the North Coast region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment decline will lead to the loss of some positions.
- Several positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- Due to the seasonal nature of this occupation, employment opportunities tend to be more favourable during the summer months.
Here are some key facts about general office support workers in the North Coast region:
- Approximately 500 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Retail Trade (NAICS 44-45): 13%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 10%
- Ambulatory health care services and hospitals (NAICS 621-622): 10%
- Nursing and residential care facilities and social assistance (NAICS 623-624): 9%
- Federal government public administration (NAICS 911): 9%
-
The employment outlook will be Limited for general office support workers (NOC 14100) in the Northeast region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Northeast region:
- Approximately 400 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 24%
- Ambulatory health care services and hospitals (NAICS 621-622): 22%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 10%
- Construction (NAICS 23): 8%
- Other services (except public administration) (NAICS 81): 7%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Thompson - Okanagan region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Thompson - Okanagan region:
- Approximately 1,740 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 23%
- Professional, scientific and technical services (NAICS 54): 7%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 7%
- Educational services (NAICS 61): 7%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 6%
-
The employment outlook will be Moderate for general office support workers (NOC 14100) in the Vancouver Island and Coast region for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about general office support workers in the Vancouver Island and Coast region:
- Approximately 3,490 people work in this occupation.
- General office support workers mainly work in the following sectors:
- Ambulatory health care services and hospitals (NAICS 621-622): 24%
- Provincial and territorial public administration (NAICS 912): 12%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
- Professional, scientific and technical services (NAICS 54): 7%
- Educational services (NAICS 61): 7%
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Yukon TerritoryModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Yukon for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- A moderate number of positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
- General office support workers are employed in many industries, including public administration, health care, finance, insurance, real estate and rental leasing, and other commercial services.
- Changes in technology, including the availability of online services, artificial intelligence, and the automation of back-office processes, may slow down job growth and change some job roles.
Here are some key facts about general office support workers in Yukon:
- Approximately 300 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Public Administration and Defence (NAICS 91): 44%
- Health care and social services (NAICS 62): 16%
- Wholesale and Retail Trade (NAICS 41, 44-45): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 81% compared to 84% for all occupations
- Part-time workers: 19% compared to 16% for all occupations
- 63% of general office support workers work all year, while 38% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 44 weeks for all occupations.
- 7% of general office support workers are self-employed compared to an average of 14% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 7% compared to 49% for all occupations
- Women: 93% compared to 51% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 14% compared to 11% for all occupations
- high school diploma or equivalent: 37% compared to 25% for all occupations
- apprenticeship or trades certificate or diploma: 11% compared to 13% for all occupations
- college certificate or diploma or university certificate below bachelor's: 17% compared to 20% for all occupations
- bachelor's degree: 17% compared to 19% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations
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Northwest TerritoriesGood
The employment outlook will be Good for general office support workers (NOC 14100) in Northwest Territories for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- Several positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
- General office support workers are employed in many industries, including public administration, health care, finance, insurance, real estate and rental leasing, and other commercial services.
- Changes in technology, including the availability of online services, artificial intelligence, and the automation of back-office processes, may slow down job growth and change some job roles.
- From 2021-2040, 197 job openings are forecast for general office support workers in the Northwest Territories (Government of Northwest Territories, 2023).
Here are some key facts about general office support workers in Northwest Territories:
- Approximately 300 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Public Administration and Defence (NAICS 91): 44%
- Health care and social services (NAICS 62): 16%
- Wholesale and Retail Trade (NAICS 41, 44-45): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 84% compared to 88% for all occupations
- Part-time workers: 16% compared to 12% for all occupations
- 61% of general office support workers work all year, while 39% work only part of the year, compared to 71% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 44 weeks for all occupations.
- Less than 5% of general office support workers are self-employed compared to an average of 7% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 15% compared to 52% for all occupations
- Women: 85% compared to 48% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 18% compared to 17% for all occupations
- high school diploma or equivalent: 38% compared to 26% for all occupations
- apprenticeship or trades certificate or diploma: 11% compared to 12% for all occupations
- college certificate or diploma or university certificate below bachelor's: 22% compared to 18% for all occupations
- bachelor's degree: 9% compared to 17% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations
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NunavutModerate
The employment outlook will be Moderate for general office support workers (NOC 14100) in Nunavut for the 2025-2027 period.
The following factors contributed to this outlook:
- Employment growth will lead to several new positions.
- A moderate number of positions will become available due to retirements.
- There are several unemployed workers with recent experience in this occupation.
- General office support workers are employed in many industries, including public administration, health care, finance, insurance, real estate and rental leasing, and other commercial services.
- Changes in technology, including the availability of online services, artificial intelligence, and the automation of back-office processes, may slow down job growth and change some job roles.
Here are some key facts about general office support workers in Nunavut:
- Approximately 300 people worked in this occupation in May 2021.
- General office support workers mainly work in the following sectors:
- Public Administration and Defence (NAICS 91): 44%
- Health care and social services (NAICS 62): 16%
- Wholesale and Retail Trade (NAICS 41, 44-45): 11%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 86% compared to 87% for all occupations
- Part-time workers: 14% compared to 13% for all occupations
- 70% of general office support workers work all year, while 30% work only part of the year, compared to 72% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 44 weeks for all occupations.
- The gender distribution of people in this occupation is:
- Men: 20% compared to 51% for all occupations
- Women: 80% compared to 49% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 34% compared to 37% for all occupations
- high school diploma or equivalent: 37% compared to 22% for all occupations
- apprenticeship or trades certificate or diploma: 7% compared to 11% for all occupations
- college certificate or diploma or university certificate below bachelor's: 17% compared to 15% for all occupations
- bachelor's degree: less than 5% compared to 10% for all occupations
- university certificate, degree or diploma above bachelor level: less than 5% compared to 6% for all occupations
Related links
Canadian Occupational Projection System (COPS) - Employment and Social Development Canada (ESDC)
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