Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Maintain work records and logs
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Monitor personnel workloads and locations
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Advise vehicle operators of traffic and other problems
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Dispatch personnel according to schedules and work orders
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Dispatch personnel as required by emergency situations
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Follow-up on issues with work orders
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Keep track of shipments
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Knowledge of cross border dispatching regulations and practices
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Knowledge of highway trucking and associated rules and regulations
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Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
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Record mileage, fuel use, repairs and other expenses
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Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
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Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
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Contact customers to deliver requested wakeup calls
Supervision
Experience and specialization
Computer and technology knowledge
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Dispatch management service software
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Monitoring and tracking software
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Electronic mail
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Electronic scheduler
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Operate GPS (Global Positioning System) and other navigation equipment
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Internet
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MS Windows
Service experience
Additional information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Overtime required
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Physically demanding
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Repetitive tasks
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Tight deadlines
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Work under pressure
Personal suitability
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Flexibility
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Organized
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Reliability
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Team player
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit